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PCWorld (pcworld.com) has 23 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Ryan K.
Utterly rude, delusional, and gaslighting customer service. Chris W apparently runs the whole store and runs it like a basement incel. He's so smart that he's a customer service rep for an online software retailer owned by a magazine. Congratulations, Chris!
Mrsmudge
This is a fake website and not the real pcworld because this is now owned by curry's. They sell fake Microsoft licences. They replied to my comment but not to any of the other customers who been scammed
Response from PCWorldJun 3, 2024
Hi. PCWorld.com is a reviews website that has been going since 1982. We would appreciate it if you would delete your review as it is damaging to our business and we are not a fake website! Thanks!
Chris H.
Bought an MS Office license. It did not work, they sent me a new one it did not work. Then I asked for a credit note, and they said that I had used the key they sent me. Customer service is a joke. Fraudulent license keys are a joke. It is not worth your time, Stay Away.
Mick
Customer service communicates via @icloud email, not responding to uncomfortable questions to confirm the origins of licenses, unable to answer simple questions, rude. Payment processing engine in the US, no invoices issued under PCWorld, typos on the website, etc. Stay away!
Samar Y.
Assumed a respected business such as PCWorld would ONLY affiliate with legitimate Microsoft resellers when redirected to shop.pcworld. WRONG. I was sold a counterfeit Microsoft 11 Pro license and it has now stuffed up my ability to revert to the Home version. So disappointed I didn't carry out due diligence on this company.
Stephen B.
DO NOT SHOP HERE, Purchased Windows 10 from the PC World Store, Was given a COUNTERFEIT CDKEY that Microsoft reported was invalid. Customer support would not respond to multiple contact attempts over a 2 week period. Compete scam, DO NOT BUY FROM THEM.
Ralast
Most of the articles are ads or clickbait. There are occasionally a few useful articles, but you'll have to sift through lots of garbage to find them.
Response from PCWorldMay 25, 2021
Hi. We think this is unfair. We have a team of respected journalists who are committed to helping readers, and refute that the articles are "ads" or clickbait. We'd be delighted to correspond with you directly to hear your thoughts.
