Erik
Scam Website, Purchase Elsewhere
I've been dealing with this company for about three months now. Absolutely horrible experience. First, the manner in which the website was advertised made it seem as if the item was being sent via USPS. It was extremely unclear that the item was being shipped from China. Naturally since it was coming from China, it took over a month to arrive to me. The time allotment was took far longer than the company advertised on their website and when I emailed about the issue they cited COVID-19 for the delay. This was somewhat plausible but extremely annoying. Nonetheless, I was happy when the item finally arrived. Second, the item finally arrived. However, it was defective. The charger came with a "free" ac cord. I used that cord to plug the charger into the wall and nothing. I even used another cord that was working fine with my other adapter to no avail. Clearly, the issue was with the adapter that was sent to me. Third, naturally I was enraged and wanted a full refund. Well, this is where they can make their money off the scam. You as the consumer are required to pay return shipping no matter who is at fault. The return shipping cost of my item was about $60 dollars whereas the entire cost of the adapter was $86 and some change. I briefly considered eating the loss and just purchasing another adapter elsewhere. I decided to sent the adapter back and recover my $20 and purchase another adapter from elsewhere (which works perfectly, so it's not my laptop). 1.5 months later and I'm still waiting for the item to arrive at their return address. Overall verdict - avoid like the plague. I imagine they run a similar scheme to what I experienced and make $10-20 off of products that aren't returned because the whole process is a huge hassle.