Payyit is a financial platform built to simplify payment processing for businesses in high-risk and low-risk industries. Designed to ensure fast, secure, and reliable transactions, Payyit helps businesses get paid quickly and efficiently. Beyond payment processing, our platform includes features like invoicing, built-in accounting, customer financing, and chargeback prevention, providing everything businesses need to manage their finances seamlessly in one place. With intuitive tools and practical solutions, Payyit enables businesses to save time, reduce complexity, and focus on what matters most—their customers.
Payyit (payyit.com) has 13 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Also known as
payyit.com
Website
payyit.com
Category
Administration & Services
Location
Los Angeles, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 92% of reviews.
Latest
Most recent review: January 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Company responded to my review with a fake email.
They have still not refunded my client and my client is thinking I am the one holding the funds and committing fraud.
I highly suggest everyone to stay far away from this company. They never answer any text, emails and or respond in anyway. They have not responded to my complaint with BBB or the attorney general. Next step is my lawyer.
They responded to my complaint on Trust pilot and gave a fake email that bounced back when I wrote to them.
This is a complete scam and they should be investigated.
Response from PayyitJul 6, 2024
Hello Hector,
We deeply regret to hear about your ongoing difficulties and the distress this situation has caused you and your client. We assure you that our previous email address '[email protected]' is valid and monitored regularly to handle such critical cases.
Please double-check the email address and ensure there are no typographical errors. We genuinely want to resolve this matter urgently and effectively.
Sincerely,
The Payyit Support Team
JH
Jack H.
Scam Company
This company is holding my funds and has not responded to me about my funds for over 30 days now!! RUN FAR AWAY THIS COMPANY IS A SCAM!!!!!!!!!!
Response from PayyitJun 14, 2024
We are truly concerned to read about your experience, but we have been unable to find any records matching “Jack H” in our system.
To address your concerns effectively and verify the authenticity of your account, we kindly ask you to contact us directly from the email address associated with your Payyit account at [email protected].
Thank you for reaching out, and we look forward to resolving this matter swiftly.
AM
Alex M.
Avoid Payyit at All Costs Terrible Service
Payyit is a payment processor nightmare. Their customer service is practically non-existent, with representatives who seem clueless and hostile. Attempts to reach them result in long waits and rude responses. They hold funds without explanation and stack fees with PayPal, leaving you double-charged. Their so-called financing option is just a rebranded PayPal Credit. With a litany of complaints, it's shocking they're allowed to operate. Save yourself the headache and avoid Payyit at all costs.
Response from PayyitMay 8, 2024
Thank you for reaching out and sharing your concerns. We are truly sorry to hear about your experience and appreciate the opportunity to address your issues.
At Payyit, we pride ourselves on being an all-in-one platform for invoicing, payments, and bookkeeping, supporting both low and high-risk industry merchants with the necessary tools to accept credit and debit card payments. Our goal is to facilitate smooth financial operations for businesses of all sizes.
Regarding customer service, we are continuously working to improve our response times and the quality of support. It is disheartening to hear that your experience did not meet the standard we strive to uphold. We are taking your feedback seriously and will use it to improve our training and processes.
In terms of fees and payment processing, Payyit is integrated with various customer financing solutions, including Affirm, Klarna, PayPal Credit, Apple Pay Later, and Sezzle. It is important to note that each financing solution has its own fee structure, which we clearly outline on our Pricing page to maintain transparency with our customers.
For your specific case, it appears that the available financing options were PayPal Credit, Apple Pay Later, and Sezzle. We understand the frustrations that come with limited financing options and additional fees, but these elements are often dictated by the qualifications set by the financing solutions and the need to manage risks associated with payment processing.
As for the holding of funds, Payyit adheres to a strict policy of investigating claims of unrendered services or fraudulent transactions. This is a necessary step to ensure the integrity of all transactions on our platform and to protect all parties involved. We regret any inconvenience this may have caused and are committed to resolving such issues as swiftly and fairly as possible.
We value your business and are here to help address any further concerns or specific issues you might have. Please reach out to our customer service team, and we will make every effort to ensure your satisfaction. Thank you for your patience and understanding.
UB
Upset Business O.
I honestly can't believe this company…
I honestly can't believe this company is even allowed to be a payment processor. Their customer service team might as well be non existent. It makes me feel like the owner just has a few VAs overseas to answer questions after they finish their daytime job.
They are absolutely the most rude customer service team I have ever encountered in 7 years as a business owner dealing with a payment processing company.
The owner Jason King reached out to me on social media about setting up an account and has been non existent since.
They haven't answered (only way to reach is by text) and when they finally decide to answer you after either hours or days later, you are met with a rep who is beyond rude when you are asking questions about what is going on and why your funds are being held.
My next step is contacting the attorney generlas office after seeing all of these complaints on here and other places.
Response from PayyitJun 14, 2024
We are truly concerned to read about your experience, but we have been unable to find any records matching your business details in our system. At Payyit, we are committed to providing transparent and exceptional customer service. To address your concerns effectively and verify the authenticity of your account, we kindly ask you to contact us directly from the email address associated with your Payyit account at [email protected].
We take these matters very seriously and want to ensure no one is falsely representing our services. Your detailed feedback will help us investigate this issue further and take appropriate actions.
Thank you for reaching out, and we look forward to resolving this matter swiftly.
DF
DePaul F.
The worst payment processor on the…
The worst payment processor on the planet. If you have a consulting business STEER CLEAR! Literally held $7,000 of my funds for a week because their customer service rep had a spasm when I asked about where my money was 3 business days later. They also double charge you merchant fees because they don’t explain they stack their gateway with PayPal. So if your client pays the invoice using their PayPal you have to pay PayPal’s merchant fee 3% and Payyit’s merchant fee. The BS financing they say they offer to your clients is a whitelabel PayPal integration. So it’s basically PayPal Credit. You can do that stuff yourself. It now makes sense why they offer all these rewards points and affiliate commission perks because their main product (merchant processing) which should work is TRASH. Big red flag when you can’t get the basic thing you need them for right.
Response from PayyitMar 19, 2024
We truly appreciate you taking the time to share your experience and apologize for any frustration caused. At Payyit, we're committed to providing a seamless payment processing experience, and it seems we fell short in your case. We'd like to address some of the points you've raised:
Regarding merchant fees, our platform is designed for flexibility, accommodating merchants who prefer third-party gateways alongside our Payyit gateway. We're focused on enhancing transparency about how integrating these payment methods affects fees, aiming to prevent any unexpected charges.
Our customer financing options, such as PayPal Credit, Affirm, Klarna, and Apple Pay Later, provide your clients with a diverse range of financing solutions. It's important to clarify that we facilitate access to these options directly through their providers and do not rebrand them as our own, as we are not a financing lender.
The hold on your funds was a standard procedure initiated due to discrepancies in the service agreement provided. Such measures are crucial for ensuring the security and integrity of all transactions on our platform. We regret any inconvenience this may have caused and wish to assure you that it was not a decision taken lightly.
We understand the importance of effective communication and are sorry if our efforts did not meet your expectations. The outreach by our Founder was an attempt to personally address your concerns and find a resolution.
We are earnestly working on improving our processes and communication to prevent such issues in the future. We value your feedback as it helps us serve you and our community better.
Thank you for your feedback.
JV
Joeziel V.
Disappointing Experience: False Advertising and Poor Security Measures at Payyit
I recently signed up for Payyit after seeing their enticing advertisement on Instagram boasting about their no-credit-check financing options. However, my experience with their services has been nothing short of disappointing, to say the least.
The advertised no-credit-check financing turned out to be a façade. Upon upgrading to their $81.00 plan, I discovered that Payyit's financing is actually facilitated through PayPal Buy Now Pay Later (BNPL), which involves credit checks and stringent approval processes. This contradicted their initial promise and made it difficult to obtain approval, contrary to what was advertised.
Furthermore, Payyit's branding splattered all over their forms compromised any notion of privacy. This lack of discretion was a major concern, especially considering the sensitive financial information being shared.
The communication channels, predominantly via text, felt incredibly insecure, with the underwriter bombarding me with numerous questions through this unsecured medium. As a 34-year-old businessman, I understand the importance of security in online interactions, and this approach did not meet basic security standards.
To exacerbate matters, I encountered persistent issues accessing my account, even after requesting cancellation. Despite being assured by a representative that the login issue was "case sensitive" – something I am well aware of – resetting my password proved futile. Eventually, I was compelled to allow the representative to create a password for me, a process that only heightened my concerns about the platform's security measures.
In conclusion, Payyit's actual services are a far cry from their appealing portrayal on social media. I strongly advise everyone to steer clear of this platform. The misleading advertising, privacy breaches, and subpar security measures make it an unreliable and unsafe option for financial transactions.
Response from PayyitMar 19, 2024
Thank you for your feedback on your Payyit experience. We sincerely apologize for any confusion or frustration encountered, particularly regarding our financing options and communication security.
We value your feedback as it helps us improve. Please reach out to us at [email protected] for further assistance or to discuss your concerns in more detail. Your trust is important to us, and we're dedicated to restoring it.
DE
Derrick
Payyit. Difficult sign up process. Unprofessional and impersonal customer service.
I attempted to sign up for Payyit payment processing services of whom Jason King is President. After signing up for their Free Starter Plan I was informed via the system message that I needed to upgrade to a higher plan due to my business industry being in financial services. Fine no problem. I was going to do this anyway since the Premium Pro offered customer financing options. I still was not able to learn the details about the financing before signing up. I had to complete a new application and answer the same questions for the Free Starter Plan. To upgrade, I also had to pay $81.00 for the first month before my application was technically approved. During the process I was locked out of my account and had to change the password twice even though I never changed the password. I was also contacted by a Robert "Risk & Underwriting" Department via text to answer questions to structure my account properly. What legitimate financial organizations Risk & Underwriting only communicates via text message? I told them I'd prefer email, phone, or even their system chat. Nevertheless, he sent over 10 questions in one text that I was expected to answer. How does one reasonably answer 10 questions in one text and it even be organized? Mind you, I answered these questions when I signed up for the free account and when I did the upgrade. Several questions seemed to have nothing to do with underwriting such as "How did I learn about Payyit and will I be joining Payyit Affiliate Partners?" Again 10 questions in a single text. Would not a form be better? Or Email? Again, I was locked out of the dashboard and had to reset my password again to speak with chat. I expressed my desire to not communicate via text as that not an unusual preference. The Chat Agent stated that since I did not want to answer the "Risk & Underwriting" questions my application was declined. Declined? I only stated I prefer another medium of communication for such inquiries. My concerns totally ignored even though I told them I would let my prominent business associates know of my experience. The Chat Agent did not express any understanding nor empathy and simply said we can not support your business. This company touts itself as Black-owned but it woefully unprofessional needs to understand that my requests were not unreasonable. There are bugs in the interface and some links led to non-existent and broken pages. I am a big proponent of small upstarts, but when someone brings issues to attention, they should not be dismissed out of hand. While there is potential for this company to do something special, at this time I would not recommend it to anyone.
Response from PayyitMar 19, 2024
Thank you for sharing your experience with us. We're sorry to hear about the challenges you faced during your signup and upgrade process with Payyit. Your feedback is crucial for us as we strive to improve our services.
Upgrade Process: We aim to make our upgrade process seamless and will work on clarifying the details about our financing options more upfront. It's important to us that all potential costs and requirements are transparent from the start.
Account Security: We understand the frustration with account access issues. Ensuring the security of our users' accounts is paramount, and we're committed to enhancing our security measures to prevent such inconveniences.
Communication Preferences: While majority of our users prefer text communication for its speed and efficiency in resolving issues, we recognize the importance of accommodating all our users' preferences. Your feedback has highlighted the need for us to offer alternative communication options for the underwriting process, such as email or system chat, ensuring that every user feels comfortable and secure.
Application Process: It was not our intention for you to feel dismissed. We value open communication and are sorry for any misunderstanding regarding the decline of your application. We are dedicated to reviewing our procedures to better accommodate user preferences while maintaining the integrity of our underwriting process.
We appreciate your willingness to bring these issues to our attention. We are actively working on improving our platform, including addressing any bugs and enhancing the user interface for a better experience.
