PaylocityReviews of paylocity.com

They instructed me on how to file a claim for transportation benefits. I told the rep how much I'm looking to claim within the same day. Their rep confirmed it won't be a problem. 17 days later I got an apology and an email letting me know they will only reimburse $60 of the $1,244 I claimed because their employee misinformed me. So, because your employee misinformed me, I'm now out $1,184. Just an apology, no path to an escalation or working it out a different way. Their mistake.

My company decided to change their payroll company from Paycor to Paylocity and since then it has been nothing short of disgraceful. Direct deposit goes to cash app account so it is available two days early which is Tuesday as payday is Thursday. With Paycor, check was deposited without fail anytime between 6 and 7:30 Tuesday night. Now, with Pay"SLOP"city, check is deposited anywhere from 11:00 at night Tuesday night to 1:30am Wednesday morning. And more often than not, closer to 1:30am. That being said, if my direct deposit was to go into a regular bank account (TD Bank, PNC Bank, etc.), my check would not be available to me until FRIDAY morning which is NOT my payday. Thursday is my payday and the fact that PaySLOPcity cannot respect the fact that a company who is paying multi millions to represent them as their payroll company pays their employees on a particular day and that their job is to ENSURE, EVERY PAY PERIOD, WITHOUT FAIL that their employees receive they pay WHEN THEY ARE SUPPOSED TO BE PAID, not only enrages me, but it flat out disgusts me. The inconsideration and the lack of ability to follow through with the requests to have employees paid ON THE DAY THEY ARE GUARANTEED TO RECEIVE THEIR PAY is just plain disrespectful and shows that they have no care as to whether they are following through with the request of the company paying them and paying employees ON TIME AS INSTRUCTED. It makes my stomach turn to think about how unfathomably in breech of contracts they are let alone the fact that these employees work their asses off and deserve nothing short of perfection ESPECIALLY WHEN DEALING WITH PEOPLE'S LIVELIHOOD. We have and to alter every one of our bills that have been returned due to insufficient funds as a result of SLOP'S negligence and blatant disregard for the companies that THEY WORK FOR. Just 100% disgraceful and I only hope that companies begin to make major moves toward finding them in breech of contract and take legal action against them for not following SIMPLE INSTRUCTIONS ON WHEN THEIR EMPLOYEES ARE TO BE PAID. This is not a difficult thing to accomplish, which clearly means that it's anything other than a bottom line matter of "we don't give a "$&@!;" and we're gonna pay your people whenever the hell we get to it". Do yourselves a favor Pay"SLOP"city and either shape up or ship out because the only thing your company is going to see from those with any type of association to your company is a consistent string of people complaining that they are just as sickened by your company's disregarding and disrespectful policies and procedures as I am. My fingers are crossed that my company sees through your unethical methods and drops you faster than I could write this review. You should be ashamed of yourselves.

Forgot my password. Put in all my details to get the one time passcode, nothing happened. Tried my alternate email, still nothing. Cant access my account to do what i need to do because the system wont do what its supposed to do. May want to have some programers go back to the drawing board on this POS.

This payroll company is the worst one ever, I used their services for my security company it is a nighmare please stay away from Paylocity. Event after we closed the account they kept tryiung to debits money from our account after almost 12 months closing the account. They created invoices to keep on trying charging our accoount I made several attemp to reach them and soling the issue.It is like fighting hell. DO NOT USE THIS COMPANY.

Been doing payroll for 30 plus years. This was great software back when it was Ameripay. They went public and it's compartmentalized worse than Paychex and ADP. --They are actually better. There is no support, you can't call anyone for help. I really wish that I had selected something else. I cannot understand the reviews saying this is great software -- it's not and you will need to do all oft he work to add things yourself!!!!!!

I have never submitted an application for any specific job through Paylocity, yet, after completing 8 pages of an application & clicking "next," it outlined my email address & told me that I've already applied. Never happened! The prospective employer has not been able to resolve this issue for 3+ weeks, and I cannot get through to a human at Paylocity to get this fixed. I even tried Sales as it was the only way to talk with a person, and that person blamed me for not going through the employer that, as noted above, has been unable to get this resolved with Paylocity. I am locked out of a job because of Paylocity!

Paylocity customer service is terrible. Poor response time, and conflicting and inaccurate information from their reps. I do not recommend using this company for payroll.

This company needs to update their app has not worked and over 7 months the website is no better when you send them a question they can't answer it it's always blame it on HR the company you work for in my opinion this company is incompetent and their it team is horrible must be working children don't waste your time with paylocity please do yourself a favor and pick a reputable company do not use paylocity horrible horrible horrible company