PaylocityPaylocity is an award-winning HCM platform that brings HR, Finance, and IT together in one system. Organizations use it to manage payroll, benefits, spend, talent, and IT, with AI built into everyday workflows. Customers cut payroll processing time significantly and replace multiple disconnected systems with one. Founded in 1997, Paylocity is consistently recognized as one of the best places to work, and that culture carries into how they work with clients.
Paylocity (paylocity.com) has 130 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 118 reviews with 1 star · Clear filters
Linda P.
My employer uses Paylocity, I brought my w2 to a tax professional, he said I had no federal tax withheld for the entire year 2024. After talking with our payroll person there is no indication that my deductions had changed. She is looking into it now.
Slawek S.
I'm a former employee a company that use Paylocity for their payroll. Company goes under the water in last year and I have no contact with them. But I need my W2 form for 2024. So, company I work for does not exist, I have tried to contact with someone at Paylocity but...when I sent an email, they responded with phone #, when I call that number, they ask for former company ID (which doesn't exist) and generally zero communication with Paylocity. Problem is they the only ones who got my taxes form. This is super frustrating.
Greg S.
So many bugs and errors it ridiculous. My company requires training thru Paylocity and the traing is impossible to complete. It freezes with no way to advance. Because of their incompetence I now look bad because I can't complete the training and may lose my job now because the training is a requirement. Total fail
Bernie E.
We have used Paylocity for 2 years and at first everything went great. About 10 months ago everything started to change. Our service has gone down hill and Paylocity has dropped the ball on a number of key items for our business. Our employees hate using the system for time tracking etc as it is never accurate. We have asked for numerous calls to fix this and other issues and still get the run around.
de C.
Confusing interface And ZERO customer service. Good luck talking to a human. Avoid at all cost. even ADP was better.
Jason E.
This is an absolute trash heap of a company. There is zero customer service. They make all these promises and never deliver.
Scott
My stupid company switched to this fkg useless payroll system. EVERY SINGLE TIME I GO THROUGH THE TWO WEEK TIME ENTRY IT SAYS THEY ARE HAVING TECHNICAL DIFFICULTIES AND I HAVE TO DO IT AGAIN. I HATE THEM, I WANT PAYCHEX BACK AND I WANT MY FIRM TO KNOCK THIS SHIT OFF.
Brianna B.
Under no circumstances, should anyone hire Paylocity as their payroll company. This failure of an organization did not submit quarterly taxes for our small business for two years, then proceeded to blame us for not putting in the correct tax codes and to top it off will be charging us over $10,000 for resubmission. They are an embarrassment And an absolute despicable organization.
