PayJunction Reviews | Read Customer Reviews of payjunction.com

PayJunctionReviews of payjunction.com

4.9582 reviews
Administration & Services
1903 State Street, Santa Barbara, California

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PayJunction

About PayJunction

PayJunction helps businesses and software companies accept payments with ease in-store, online, and on-the-go. We deliver secure, cloud-based solutions that streamline operations, reduce costs, and enhance the customer payment experience. Our platform seamlessly integrates with leading business management software programs or works as a turnkey stand-alone solution.We offer a modern, integrated payments alternative that gives businesses freedom of choice, effortless control, and a trusted partner who is committed to reliable technology and support, all with a personal touch. For Independent Software Vendors (ISVs), we provide fully outsourced payment operations, enabling quick payments integration into their software, higher attachment rates and delighted customers. All backed by a secure and reliable payments platform and exceptional U.S. based support.PayJunction is where people and technology converge to transact. The company processes over $11 billion annually, offering businesses versatile solutions for in-person, online, and on-the-go payment acceptance. PayJunction’s enduring commitment to valuing long-term relationships over short-term profit has led to both glowing recommendations on Trustpilot and extensive accolades from institutions like Stevie®, Glassdoor®, and Titan®. We foster a collaborative work environment, where creative ideas are welcomed, teams are inspired and success is celebrated. PayJunction is a place where you can find experienced mentors and supportive team members who are committed to your growth.

PayJunction (payjunction.com) has 582 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: payjunction.com
Website: payjunction.com
Category: Administration & Services
Location: Santa Barbara, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 6% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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PayJunction reviews

Showing 7 reviews with 4 stars · Clear filters

Ketevani K.
Jan 5, 2023
problem solved
i got customer service on time
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Angelia
May 2, 2018
Review
Payjunction has made credit card processing alot easier in our office
Response from PayJunctionMay 22, 2018
Hi Angelia, We're glad to hear it! Thanks for being an awesome customer and for sharing your experience with others on TrustPilot.
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Shawn
May 1, 2018
Our only problem is that every once in…
Our only problem is that every once in a while we get a customer that comes here for extensive training and their card will not work. It is because you put a limit on how much it can be used for. Super frustrating.
Response from PayJunctionAug 28, 2018
Hi Shawn, We put limits on accounts to protect your business, as well as ours, from the risk of a large chargeback dispute. However, you can have your limits increased. Simply follow the steps noted here: https://support.payjunction.com/hc/en-us/articles/211053798-How-do-I-increase-my-processing-limits-
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Scarlett
May 1, 2018
Recommended Improvement.
Recommended Improvement. The only improvement would be if you could run 1 charge, but have different amounts for different accounts on the same invoice.
Response from PayJunctionMay 25, 2018
Hi Scarlett, Interesting. We'd need a bit more information to determine our response for this request. Feel free to call our support line at 800-601-0230 to discuss this further and come to a solution.
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Chris
May 1, 2018
Great company, Minor Issues
The only issue that we have is that a few patient's Health Savings Cards are being denied. It usually states the zip code doesn't match or "Do Not Honor" We haven't been able to find a fix for it so far. Other than this minor issue we have no issues!
Response from PayJunctionMay 25, 2018
Hi Chris, When a card is declined as "Do Not Honor," the bank is blocking the transaction and expects a call from the cardholder. Typically, the bank simply wants to confirm that the transaction is not fraudulent. After the phone call, the card can be re-processed and will likely be approved. ZIP code matching can be tricky for HSA cards. If you get a decline due to ZIP code mismatch, there are several options that you can consider. The first is to update the security settings to check for ZIP code match, but approve the transaction even if the ZIP code does not match (i.e., bypass). Also, you can choose to disregard the ZIP code mismatch and manually "approve" the transaction within PayJunction. Feel free to contact our support team if you need further clarification.
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Leisa
May 1, 2018
We have had very few issues but when we…
We have had very few issues but when we have it has been with a quick resolve. I would like for the fees to be made more reasonable.
Response from PayJunctionMay 25, 2018
Hi Leisa, We'll happily match rates with any competitors that provide a quote. If you receive a quote from a competitor, please forward the quote to us. We will crunch the numbers and will match rates if possible. In many cases, we actually find that the competitor will charge more with hidden fees but persuade you to switch with a low per-transaction rate. If this is the case, we will provide a report that breaks down the quote and compares their pricing with your PayJunction account.
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Eric
May 1, 2018
Good Customer Service
Good Customer Service, Sometimes Smart Terminal Gives Trouble.
Response from PayJunctionMay 22, 2018
Hi Eric, Thank you for sharing your review on TrustPilot. Feel free to call into our support team at 800-601-0230 if the Smart Terminal continues to give you trouble.
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