Dennis H.
Outstanding
Outstanding Customer service! Very helpful, patient and courteous.

PayJunction helps businesses and software companies accept payments with ease in-store, online, and on-the-go. We deliver secure, cloud-based solutions that streamline operations, reduce costs, and enhance the customer payment experience. Our platform seamlessly integrates with leading business management software programs or works as a turnkey stand-alone solution.We offer a modern, integrated payments alternative that gives businesses freedom of choice, effortless control, and a trusted partner who is committed to reliable technology and support, all with a personal touch. For Independent Software Vendors (ISVs), we provide fully outsourced payment operations, enabling quick payments integration into their software, higher attachment rates and delighted customers. All backed by a secure and reliable payments platform and exceptional U.S. based support.PayJunction is where people and technology converge to transact. The company processes over $11 billion annually, offering businesses versatile solutions for in-person, online, and on-the-go payment acceptance. PayJunction’s enduring commitment to valuing long-term relationships over short-term profit has led to both glowing recommendations on Trustpilot and extensive accolades from institutions like Stevie®, Glassdoor®, and Titan®. We foster a collaborative work environment, where creative ideas are welcomed, teams are inspired and success is celebrated. PayJunction is a place where you can find experienced mentors and supportive team members who are committed to your growth.
PayJunction (payjunction.com) has 582 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Showing 568 reviews with 5 stars · Clear filters
Dennis H.
Outstanding Customer service! Very helpful, patient and courteous.
MoniqueI
I had an inquiry that was not straight forward and received a call within minutes. Giuseppe was informative (the best he could be with what I was asking for), super pleasant and made himself available should I have additional questions. I appreciate the time that was taken to assist me.
Lori
Guiseppe was extremely polite, friendly and has excellent communication skills - as well as was confident and knowledgeable. I called because I needed to learn how to credit a partial invoice for a customer. He not only helped me learn how to do this, but he asked if I had the time, he could show me around the Payjunction portal. I did not even know the portal existed prior to this call. Guiseppe helped take me through the salient portal items that I may find helpful. He was patient and positive. If everyone at Payjunction gives customer service like Guiseppe, you will only have happy customers!
Pure V.
Support team member was excellent in providing additional knowledge and recommendations. I did not feel rushed to get out of the call, he took his time to ensure to guide me through my ticket. Team member even asked if I had any additional questions. Highly recommend this Team member as an example of excellent customer service.
Jerica
He was kind, easy to work with, and followed through!
Ganeen H.
Went into great detail to help.
Cranston P.
Mr. Castenetto was very knowledgeable about the system and diagnosing is over the phone. He is a major asset for your customer support team, he had us up and running in less than 20min fantastic!!! Give this man a raise asap.
David P.
Nick was a great help He was very patient and carefully explained everything. He waiting while I made the necessary connections, reboots etc and stayed with me the whole way. Best customer service!