Traci S.
I placed the order to send in supplies…
I placed the order to send in supplies but never received the shipping label. I emailed multiple times and was never followed up with. It has been well over 2 weeks and I have yet to receive the shipping label. Re: Reply: I responded to emails sent to me as well as engaged the chat feature on the website. I searched spam mail regularly and the label was not there. I was sent a text this morning about selling more supplies and the label issue was finally addressed. The label was emailed finally at 7:14am. I was sent the label and they followed up about tracking and making payment. It was taken care of eventually.
Response from Pay For Strips LLCJan 9, 2025
Hi Traci, Sometimes the shipping label goes to your spam/junk folder. We also haven't received any emails from you. Next time, please just text or call our business line and you will get immediate customer service assistance. Revised: Please edit your review to reflect a fair rating, as we've done business with you plenty of times. Our fastest method of response for support will always be our phone lines. Holiday season has overloaded all other methods of communication.