PaxumbankReviews of paxumbank.com

Paxum has frozen €3,199 of my funds for almost two years. My account has been restricted for approximately two years, and I am still unable to access or withdraw my €3,199 balance. Despite multiple support requests, Paxum has provided no resolution or timeline. On October 14, 2026, a Customer Support Supervisor confirmed that my account would remain frozen until further notice, with no funds accessible, citing Section 9.8 of their Terms of Service. I am now preparing a formal complaint to the financial regulator. Support ticket: #1989809 Has anyone experienced a similar situation with Paxum? Were you able to recover your funds, and what helped? I have screenshots and written correspondence documenting my experience.

Absolutely horrific verification process. No emails or replies to your tickets. I'm assuming it's some phantom company just washing money and stealing peoples info. It being based in mfkn Dominica...

7Latest experience My mother sent me money o. Saturday using paxum p2p Today after asking what's the delay they want detailed of who sent it etc I provided them ,my mother says they asked her too and she sent it, now they asking for birthday certificate and I am married I sent the birthday certificate and marriage certificate I don't understand if I am receiving a gift and my mother screen shot and showed me she told them as well it's a gift for my birthday, still there's issues like what's going on ? Last time I had an issue and only after coming here support actually looked into my case after a few days of their info side telling me my internet is the problem, sending me in circles almost a week, then support got the technical team to assist now to get a birthday gift is so dramatic so maybe coming here support can actually check since I don't know the info team just types or copies things and sends to show they working and do nothing to actually assist

Hi, Dear friends, Paxum Bank is a scam, they use our personal data, our identity especially and all the database they collect from us they use to sell it for the purpose of making money, this database with our identities they even sell on the Dark web. So, for all the trouble you come made I leave you below the address of local public authorities where you can complain about these abuses and criminal activities they do with our personal data. Financial Services Unit 5th Floor, Financial Centre Kennedy Avenue Roseau, 00109-8000 Commonwealth of Dominica Tel: +1 (767) 266-3514 / +1 (767) 266-3073

After going through a thorough review process for a business account, they have asked for numerous screenshots, details etc about my business which I provided in full and with detail. They then have declined my application and say they can’t tell me why at this time? Terrible company, slowest replies, poor customer support and clearly a bank that doesn’t want business. AVOID

Used paxum for years and now all of a sudden they have started rejecting payments because of in their own words "technical issue" which means after waiting 7 days for my money they make me wait another 7 days which is 5 weekdays and 2 weekend days so in total im looking at a 12 day wait just to see if they fancy sending me my money that i need to live an eat. All because of nothing. They reply slow and never solve the issue and at this point its pretty much a 50/50 if im ever going to see the money i earned i feel so angry and scammed thinking that i may never ever see it because of some seemingly hidden policy against uk based customers that they made up seemingly overnight on feb 1st 2026

Paxum is a nightmare. Their promises of “easy setup” are completely false. I spent over a week providing every piece of personal information they asked for, including ID documents and live facial scans, only to have my account suddenly closed with no explanation. The verification process is invasive and abusive, customer support is unhelpful, and my money was lost. There is no transparency about how personal data is stored or used. Do not trust this company. Using Paxum risks wasting your time, exposing your private information, and losing your money. Rating: 1/5

Had my crypto money mistakenly paid to them,when I asked my funds into my account they took about 2 weeks to fix the issue,then didn't deposit my funds to my Paxum account they said they sent it back to the depositing address but when the company they said they deposited the refund to contacted me they find out there wasn't any funds paid to their side through that address Paxum sent.i couldn't contact Paxum because my query ticket was closed and I was told they'll not disclose more information before the issue was resolved.