I registered and uploaded documents, I downloaded app and I've not been able to log in once, it doesn't recognise my password I have requested a link to reset numerous times and still not recieved one, I've emailed support twice and no reply, Dreadful not impressed, when support don't answer you no you'll have in going issues with them, wouldn't recommend!
TI
Tina
Lieber nein
Es hat eine halbe Ewigkeit gedauert bis mein Konto verifiziert und bestätigt wurde und dann, wenn sie mir schrieben, dass es nur noch 1 letzten Schritt dafür nötig ist, den ich gemacht habe, kam ein zweites email - express schnell, dass mein Konto geschlossen wurde und dass diese Entscheidung sich nie wieder ändern wird. Und was ich für die größte Unverschämtheit und seltsam finde, ist dass in dem Email stand auch, dass sie mich nicht informieren werden, warum sie diesen Entscheidung getroffen haben.
CU
customer
Don't waste your time
They will make you prepare various documents over weeks and will reject them for nonsense reasons like the document is not original (The bank sent me the document via their official email, of course it's original).
After weeks of rejecting documents from three different Banks, I ran out of documents, so I included a screen recording of how the document is original and straight from the Bank email and sent it to support.
My verification status went to "In final verification", I thought oh great finally a real human looked and understood how broken their verification system.
Nonetheless, all my documents are original, and I don't have any criminal or financial bad records - normal freelance photographer.
Maybe they got something against Israel, I don't know.
Paxum and Paxum Bank have hundreds of 1 star reviews about address verification and they are still sure their verification system is not broken AF. It's interesting how many million dollars they lose a year with their stubborn, ignorant way of working.
I humbly even invited them to go over video call and show them all documents and help them fix what's wrong in their verification system - Nothing.
End of story - verified with the same document in Cosmo and Skrill in less than 3 hours with zero issues, lost a costumer who can pay only with Paxum.
Paxum don't reply that you're a serious regulated business that has to obey the rules bla bla bla your automated response - Cosmo, Skrill, Binance,Bybet, Us Embassy, Thai Embassy and 3 Israeli Banks are all regulated companies that have to obey rules as well:
YOUR VERIFICATION SYSTEM IS BROKEN AND YOUR'E LOSING MONEY DUE TO STUBBORN APPROACH
AN
Amanda N.
Worst service
Worst service, useless bank. Pleiades don’t make the mistake to open your account on Paxum. You will learn by your mistakes.
WB
Wela B.
They accept Egyptian passport as an ID…
They accept Egyptian passport as an ID for verification but not an Egyptian utility bill or bank statement, claiming it's written in Arabic and that they don't understand Arabic ..., well , if in that age of tech miracles , they can't translate and read the original documents in foreign language , then for sure, it's better to keep my money away from them . Besides, I can't change how cooperations work in a whole country to satisfy your fancy needs .
MO
Mariana O.
Horrible servicio
Horrible servicio, rechazan mi información legitima, deberían quitar este banco de las plataformas, no contestan los tickets, no hacen transferencias a bancos de otros usuarios, es un problema gigante para verificar, no lo recomiendo.
EL
Elite
Legit the worse banking experience in…
Legit the worse banking experience in the world and outrageous fees. They’re basically scammers and thieves at this point and already stole $200 from me. They rejected 4 of my wires without reason even though I filled in all my info. Customer support is useless and will just repeat what you already know
It took them 21 days to return my money after they stole the wire fees and it takes about 1 week to wire out the money and another week if they return it and that’s best case scenario
They are not professionals at all and very lazy. They have all the customers info and banking but don’t want to help and just collect fees. An email took 10 days to reply back and. I had to call customer support twice
No wonder they’re located on an island. Cause if they were in usa or Europe. They be locked up or arrested
FH
Fraud H.
They hasn’t responded me for question…
They hasn’t responded me for question for 6 days and I can’t withdraw my money.