PawwsReviews of pawws.com

Took my money and never shipped product. No way to contact them

THIS COMPANY IS A SCAM!!!!!!! I ordered only one mug... but they went back and "revised" my order without my permission to charge me for two mugs... by the time i saw this it was too late and i figured i would keep the two when they showed up... however only one mug delivered and it was not even my dog....... so now im in for over $200 on ONE mug that doesn't look like my dog. when i brought this to customer service, all they offered me was 30% off my next purchase... not a refund of the missing mug that they stole from me... and no offer to fix the mug that came inaccurately...

Put in order over 2 months ago went through so many emails to find out what was going on, finally got my digital tried to order but would not go through prompting more emails, only for picture of wrong dog showing up online, thought I had fixed tried to order only for my debit to decline. I’m done get a 0000000000 rating buyer beware date sometime in December

Please please do NOT TRUST this website,I had ordered 1 custom photo from them and yet they charged my hubby's card 3 times,they claim they dont have my email in their system after asking them to remove the 2 other charges,I used my email but used hubby's card to purchase,now my hubby is out of $15.00

Purchased portrait. Recd email it was being created. One month later. No portrait. 3 emails sent with no reply. Can't find phone number. Filing dispute with credit card company

Block the card they have on file!! My daughter ordered a dog collar and matching bracelet in March 2020, received the items (too big), but that’s not the problem. In September 2021, a year and a half later, had a $9.95 debit charged. She got a refund by emailing the company, after trying to cancel through the website. The browser said it was fraud and trying to get personal and banking information. I think they were testing card numbers to see which were active. She called Visa and blocked her card. Two days after, she had several attempted amounts that would have posted and drained her account. None posted thankfully because the card was already blocked. BEWARE and block your card immediately! The original transaction in March 2020 said Pawws.com but the $9.95 charge on 9/06/21 said Staypawsitive.com. I think the original company’s website was hacked and compromised.

I ordered from this company (pawws.com) in March of 2020. 18 months ago!!! I received my product. Last week I had a $9.95 deduction that I did not approve. I sent them an email, which bounced back. Now today I have a $11.89 transaction that I did not approve. I just went into my email and tried to click on their store. The website is gone. I will be reporting to my bank as soon as it opens. Do NOT order from this company, they will try to rip you off later!

42 Days ago they took $287 from my account. Not only have I not received the blankets but if you want to know what kind of customer service you're going to get dial that 800 number and listen to the message and imagine you've waited 41 days and they can not tell you when or if they'll have have the product. I don't think they are a real company.