pawshake.com Reviews | Read Customer Reviews of pawshake.com

pawshake.comReviews of pawshake.com

4.76,520 reviews
Pet Services
North Castanya Way 161, Portola Valley, California

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pawshake.com

About pawshake.com

Pawshake - Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments - no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.

pawshake.com (pawshake.com) has 6,520 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: pawshake.com
Category: Pet Services
Location: Portola Valley, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 10% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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pawshake.com reviews

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David K.
Nov 3, 2018
I have found 2 really great pet sitters…
I have found 2 really great pet sitters on this site. While one must meet with the people and feel them out for their ability to be responsible, I like using this site and will continue to do so.
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Tatjana M.
Nov 1, 2018
User friendly app
User-friendly app, instant contact with the sitter, reliable
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Liron
Oct 29, 2018
Great app for pet owners
I use pawshake for almost a year,both as a dog owner who looks for dogsitters and as a dogsitter myself. It is trustworthy, the customer service is very tentative and fast, and the app is quite easy to use.
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How Kay L.
Oct 29, 2018
Not a single bad experience
Not a single bad experience, and such a great help!
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Morne' S.
Oct 29, 2018
Easy and reliable..
Very easy to search and book and in our case a wonderful person to look after our pets for the weekend. Highly recommend!
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COXSEY
Oct 29, 2018
Peace of mind
We found the perfect sitter for our bulldogs Emma comes and stays at our home so the dogs are happy and not stressed I know they are kept in their routine coz I get picture updates my baby's love to see Emma and show how excited they are. All bookings go through pawshake not direct to Emma so there is back up for the sitter should she need it full peace of mind
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RPolar
Oct 29, 2018
Great service! Highly recommend
Such great service and I found a wonderful lady who walks my dog every week.
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Marie N.
Oct 29, 2018
Very Happy Customer!!
I have Not had any bad experience finding a sitter for our precious lil Bruno. All the sitters are very considerate and friendly people and very loving towards our Bruno as I’ve found them to be genuine animal lovers. I feel completely comfortable leaving our lil boy with the sitters found and booked through Pawshake. Bruno gets showered with plenty of love and care when he is away from home, which is totally reassuring. Bruno gets so excited to see his nannies (I refer his sitters as his nannies because he has such personal connection! Haha) every time we drop him off. The Pawshake website/app is easy to navigate and super easy process from start to finish. Great communication also as I receive email from Pawshake every time the booking has been made and payment is also confirmed by email so nothing is missed or left for guessing. 10/10 customer service from Pawshake! Very happy customer.
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