pawshake.com Reviews | Read Customer Reviews of pawshake.com

pawshake.comReviews of pawshake.com

4.76,520 reviews
Pet Services
North Castanya Way 161, Portola Valley, California

Directions Website

pawshake.com

About pawshake.com

Pawshake - Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments - no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.

pawshake.com (pawshake.com) has 6,520 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: pawshake.com
Category: Pet Services
Location: Portola Valley, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 10% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Pet Services, California

Directions Write a review

pawshake.com reviews

Showing 5,833 reviews with 5 stars · Clear filters

Marije van G.
Jun 14, 2019
Goede service
Goede service. Fijne communicatie. Betrouwbare mensen. Fijne betaalwijze
Response from pawshake.comJun 19, 2019
Bedankt voor je positieve beoordeling, Marije! Met vriendelijke groet, Klantendienst Pawshake
Report
Kelli M.
Jun 13, 2019
Very happy with the care my dog Kelsi…
Very happy with the care my dog Kelsi received from her sitter Terri. I received daily photos and updates which really helped as I had not left Kelsi in someone's home before. I was given an update and a photo of Kelsi settling into her new temporary home a couple hours after I had left Kelsi this really helped to put my mind at rest. Would highly recommend the use of this sitter and the app I found her on Pawshake. I also plan to use Terri in the future. Thanks again Terri 😊
Response from pawshake.comJun 19, 2019
Hi Kelli, We're so happy to hear that Kelsi had such a pawsome pet sitter! Thank you for supporting us and our dedicated pet sitters :) Warm regards, Pawshake Support
Report
Flávia T.
Jun 13, 2019
A must for pet owners
A must for pet owners! Really happy with Pawshake structure. You get a sense about each petsitter due to their reviewing system, communication is facilitated and protection offered. Overall a great experience so far!
Response from pawshake.comJun 19, 2019
Thank you! We're glad that you are enjoying Pawshake!
Report
Vesela K.
Jun 13, 2019
This is an excellent platform that…
This is an excellent platform that connects pet sitters and pet owners so that we could help each other. I was lucky to meet few very kind ladies to help me out with our dog. I always felt protected and safe by engagement of Pawshake team to be there for me should something goes wrong.
Response from pawshake.comJun 19, 2019
Thank you for this encouraging feedback! We're glad that you feel this way :) Warm regards, Pawshake Support
Report
Jorgan
Jun 12, 2019
Pawshake is Absolutely Class
Pawshake is one of those Apps that once you use it, you cannot believe you ever did without it! The App enabled me to quickly locate available pet-sitters right in my neighborhood offering the services my dog requires while I am away. Managing communication and payment through the application gives me a piece of mind. And over a number of experiences (while away from my pet on business) I have been continually impressed with the sitters. Thank you, Pawshake Team and thank you to all you great pet-sitters out there.
Response from pawshake.comJun 19, 2019
Thank you so much for this wonderful review, Jorgan! It really makes our team's day :) I'm glad that you have had such great experiences with us. We will work hard to continue providing top quality services to our users. Warm regards, Pawshake Support
Report
Natalie W.
Jun 11, 2019
Pawshake put us at ease
Pawshake put us at ease, having someone come into our home that would look after and care for our furbabies as we do.
Response from pawshake.comJun 12, 2019
Thank you!
Report
Colin M.
Jun 11, 2019
Great service
Great service. Great communication. Sarah was fantastic. We will definitely use Pawshake and Sarah again.
Response from pawshake.comJun 12, 2019
Thank you for the lovely review! :-)
Report
Tracey A.
Jun 11, 2019
We have been using Pawshake for a…two years
We have been using Pawshake for a couple of years and don’t know what we would do without it now! Our regular sitter is fantastic and loves our cats. She spend time with them and even grooms one of them as he loves to be brushed. I am able to relax and enjoy time away knowing I will receive regular photos and updates.
Response from pawshake.comJun 12, 2019
Oh wow! Thank you so much for your support over the years :-) We greatly appreciate it! Warm regards, Pawshake Support
Report