AA
Deceiving company
Deceiving company, only a platform not adding much value and taking a large commission. Ultimately if you have any issues, the cat sitter is employed directly by you (not Pawshake), this is clearly explained and has implications. I suggest you find the cat sitter and employ him/her directly to avoid 25% commission to Pawshake which is not deserved.
Response from pawshake.comAug 12, 2021
Hi there, We're so very sorry to hear you've had a negative experience. Please reach out to us via our customer support page or [email protected]. One of our team members will be very happy to help you out. Just to clarify: all of our pet sitters can set their own prices to account for the 19% booking fee on our site. Pet owners have no sign-up fees or memberships to use the website, and our booking fee is never more than 19%. I hope that helps explain how the site works a bit more clearly. Warmest regards, Jack Pawshake customer support



