pawshake.com Reviews | Read Customer Reviews of pawshake.com

pawshake.comReviews of pawshake.com

4.76,520 reviews
Pet Services
North Castanya Way 161, Portola Valley, California

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pawshake.com

About pawshake.com

Pawshake - Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments - no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.

pawshake.com (pawshake.com) has 6,520 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: pawshake.com
Category: Pet Services
Location: Portola Valley, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 10% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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pawshake.com reviews

Showing 279 reviews with 4 stars · Clear filters

Skye W.
Feb 4, 2025
Had an amazing experience with…
Had an amazing experience with Pawshake. App was easy to navigate! Highly recommend!
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Jon
Jan 28, 2025
Pet sitter is great app is difficult to…
Pet sitter is great app is difficult to use. Sitter’s availability is not clear and it is frustrating to locate per sitter’s on short notice. It will be nice to book recurring appointments for walks and depict morning noon or evening sessions.
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customer
Jan 23, 2025
I am so happy I stumbled across your…
I am so happy I stumbled across your website, it is so great that you can read bio's of walkers/sitters and meet with them, to feel completely comfortable before trusting them with your loved fur babies. My only feedback is that I didn't know about your site, it was luck that I googled dog sitters and your site came up. You need to maybe get your site out there more, as I know people would love it - my experience each time I have used my walker has been amazing x
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Colette B.
Jan 23, 2025
Très bonne gardienne
Très bonne gardienne, mais un peu de problèmes pour accéder à mon compte et mes messages.
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Hans
Jan 23, 2025
Positieve ervaring / aanbeveling
Gebruik Pawshake al enige jaren. Makkelijke interface en duidelijk overzicht. En de mensen die komen oppassen zijn duidelijk dierenliefhebbers die goed hun werk doen. All in all positief
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Helene B.
Jan 19, 2025
A very reliable service
Our experience with Pawshake service and with our dog sitters was perfect and we were very pleased . I only put 4 stars as I find the app tricky to navigate and not very user friendly. But that’s only technicality; overall a great experience and I highly recommend Pawshake
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Andrea G.
Jan 18, 2025
Ich bin ein glücklicher Hundesitter
Ich bin seit zwei Jahren Hundesitter, werde sehr regelmäßig gebucht und habe 1A-Referenzen. Bisher hatte ich keine kranken Hunde oder Unfälle, so dass ich die Versicherung über Paw bisher nicht in Anspruch nehmen musste. Ich kann nur hoffen, dass die ihr Versprechen halten im Falle eines Falles, denn ich zahle immerhin fast 20% Gebühren. Meine Hundebesitzer finden PAW allerdings ziemlich umständlich, wenn sie mich darüber das erste Mal buchen. Mich zu finden ist ziemlich einfach aber der Buchungsprozess ist nervig.
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Annie
Jan 18, 2025
Great Site Confusing Rebooking System
I contacted Clare through your site who I am delighted with I was booking her again and I needed to book her for two days one visit and two days two visits. I found this very confusing to do and eventually asked my Daughter to do it and she didn’t find it straight forward either
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