Carolyn G.
I didn’t get my complete order
I didn’t get my complete order. I’ve reached out to them about three times via email, since I received my package, and still have not received a reply on where the other part of my order is!
Response from PawartsApr 12, 2024
Hi Carolyn, I'm sorry to hear that there's a problem with your order. I checked and saw that both products were delivered successfully. The tote bag was shipped in another package and was delivered today. Here is the detail tracking: https://webtrack.dhlecs.com/orders/33872403299051021/details/420141209261290326107801149104 We're sorry for all inconvenience this caused. In case the product has any problem, please don't hesitate to let us know.