PawChampReviews of paw-champ.com

Response from PawChampAug 13, 2025

Dear Graeme, Thank you for sharing your review.  We're sorry to hear about your concerns regarding our terms and conditions, video quality, and billing practices. This feedback is important to us, and I understand your frustration. Please contact our customer support team directly so we can address your specific concerns about the subscription charges and refund policy. We want to ensure you receive proper assistance and clarification on these matters. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected])  2. Submit a request via our contact form: https://www.paw-champ.com/contact  3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️

Response from PawChampAug 15, 2025

Caro Massimo, Grazie per aver condiviso la tua recensione.  Mi dispiace sapere della tua esperienza e apprezzo il tuo feedback. È importante per noi imparare dalle preoccupazioni dei nostri clienti.  Ti preghiamo di contattare direttamente il nostro team di supporto e faremo del nostro meglio per assisterti. Puoi facilmente contattarci in uno dei seguenti modi: 1. Inviaci un'email direttamente a [email protected] (mailto:[email protected])  2. Invia una richiesta tramite il nostro modulo di contatto: https://www.paw-champ.com/contact  3. Usa la nostra chat dal vivo accedendo al tuo account, visitando la pagina Contattaci e cliccando sul pulsante Chat nell'angolo in basso a destra. Non vediamo l'ora di risolvere questo per te prontamente. Team PawChamp 🐾️

Response from PawChampAug 13, 2025

Dear Kathy, Thank you for sharing your review.  We are sorry to hear that you feel the refund policy wasn’t clear. We make every effort to explain it during the purchase process. While our policy is designed to be fair, we`d be happy to help clarify anything and work with you to find a resolution. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected])  2. Submit a request via our contact form: https://www.paw-champ.com/contact  3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️

Response from PawChampAug 13, 2025

Dear Customer, Thank you for sharing your review.  We are sorry to hear you’re unhappy with our service and that your refund request was denied. While our refund policy outlines specific conditions, we want every customer to feel supported. We’re sorry to hear the content didn’t meet your expectations. Your input helps us identify areas for improvement to better serve our customers. Please let us know how we can help address your concerns further. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected])  2. Submit a request via our contact form: https://www.paw-champ.com/contact  3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️

Response from PawChampAug 13, 2025

Dear Francisca, Thank you for sharing your review.  I'm very concerned about this security issue you've experienced. A 2-factor authentication notification appearing immediately after providing your email is definitely suspicious and not something that should happen during a normal signup process. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected])  2. Submit a request via our contact form: https://www.paw-champ.com/contact  3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️

Response from PawChampAug 12, 2025

Cara Silvana, Grazie per aver condiviso la tua opinione, anche se non hai ancora iniziato. Siamo entusiasti che tu faccia parte della nostra community e non vediamo l’ora di sapere come andrà la tua esperienza! Se hai bisogno di aiuto per iniziare o di qualche consiglio, scrivici pure — saremo felici di supportarti passo dopo passo. 🐾 Puoi contattarci facilmente in uno dei seguenti modi: 1. Inviaci un'email direttamente a [email protected] (mailto:[email protected])  2. Invia una richiesta tramite il nostro modulo di contatto: https://www.paw-champ.com/contact  3. Usa la nostra chat dal vivo accedendo al tuo account, visitando la pagina Contattaci e cliccando sul pulsante Chat nell'angolo in basso a destra. Non vediamo l'ora di risolvere questo per te rapidamente. Team PawChamp 🐾️

Response from PawChampAug 12, 2025

Dear Henrik, Thank you for sharing your review.  We absolutely don’t want anyone to feel “trapped” by a subscription — you can cancel at any time and we’re here to help with that and to review any charges.  If you’d like us to investigate, reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected])  2. Submit a request via our contact form: https://www.paw-champ.com/contact  3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️

Response from PawChampAug 12, 2025

Dear Amanda, Thank you for your feedback.  We’re truly sorry to hear that there was confusion about the subscription pricing after the trial period. Our intention is to help dog owners train their pets effectively without unexpected costs. Please contact us, and we’ll be happy to look into your account and discuss alternative plans or provide additional clarity on our prices.  Your satisfaction is important to us, and we hope to resolve this issue to your satisfaction. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected])  2. Submit a request via our contact form: https://www.paw-champ.com/contact  3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly.