PawChampReviews of paw-champ.com

Response from PawChampJun 16, 2026

Dear Antonella, Thank you for sharing your review.  Thank you for sharing your experience. I understand why this situation would be frustrating, especially if you believe you requested a cancellation and were unable to locate your account while charges continued. I'd be happy to take a closer look at your case and help investigate what happened. If you're unable to find your account, it's possible that it was registered under a different email address than expected. Please contact our support team directly, and I can help review your subscription status, locate the correct account, and clarify any charges that may have occurred. Your feedback is important, and I appreciate you bringing these concerns to our attention. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected])  2. Submit a request via our contact form: https://www.paw-champ.com/contact  3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️

Response from PawChampJun 15, 2026

Querida María, Gracias por compartir tu opinión.  Gracias por tomarte el tiempo para compartir tus comentarios. Lamento mucho la frustración que esta situación te ha causado. Siempre queremos que nuestros usuarios se sientan seguros e informados antes de realizar una compra. Quiero asegurarte que nos esforzamos por la total transparencia, y todos los detalles de la suscripción, incluidos los términos de renovación y precios, se muestran en nuestra página de pago antes de finalizar cualquier pago. Puedes contactarnos fácilmente a través de cualquiera de las siguientes formas: 1. Envíanos un correo directamente a [email protected] (mailto:[email protected])  2. Envía una solicitud a través de nuestro formulario de contacto: https://www.paw-champ.com/contact  3. Usa nuestro chat en vivo iniciando sesión en tu cuenta, visitando la página Contáctanos y haciendo clic en el botón de Chat en la esquina inferior derecha. Esperamos resolver esto para ti rápidamente. Equipo PawChamp 🐾️

Response from PawChampJun 13, 2026

Kære kunde, Tak for at dele din anmeldelse.  Vi beklager at høre om din oplevelse og værdsætter, at du tog dig tid til at give din feedback. Vi vil gerne præcisere, at abonnementer kan opsiges enten via kontoindstillingerne eller ved at kontakte vores supportteam. Hvis de instruktioner, du fulgte, ikke stemte overens med det, du så i appen eller på hjemmesiden, vil vi gerne forstå præcis, hvad der skete, så vi kan gennemgå det ordentligt. Vedrørende den e-mailproces, du nævnte, vil vi også gerne undersøge dette nærmere. Hvis du er åben for det, bedes du kontakte os direkte, så vi kan se på din sag og sikre, at alt bliver løst korrekt. Du kan nemt kontakte os på en af følgende måder: 1. Send os en e-mail direkte på [email protected] (mailto:[email protected])  2. Indsend en forespørgsel via vores kontaktformular: https://www.paw-champ.com/contact  3. Brug vores live chat ved at logge ind på din konto, besøge siden Kontakt os og klikke på Chat-knappen nederst til højre. Vi ser frem til at løse dette for dig hurtigt. PawChamp Team 🐾️

Response from PawChampJun 12, 2026

Dear Lynne, Thank you for sharing your review. I've reached out to you directly and would love the opportunity to make things right. We understand that the training program wasn't the right fit for your needs and that the content may not have felt aligned with the specific challenges you were hoping to address with your dog. We regret any misunderstanding regarding the subscription. Our intention is to ensure all customers have clear information about pricing, which is displayed on the payment screen. Also, we’re truly sorry for any disappointment caused by the denied refund. Our Support Team guided be a Refund Policy. The policy is shared during the purchase process to ensure clarity, but we’re here to help address any confusion or concerns. We would appreciate the opportunity to review your case in more detail and better understand what happened.  You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected])  2. Submit a request via our contact form: https://www.paw-champ.com/contact  3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️

Response from PawChampJun 12, 2026

Dear Christine, Thank you for sharing your review. Please check your inbox — I've already reached out and would appreciate the opportunity to assist further. We’re sorry to hear that your experience has left you feeling this way. Our subscription details, including pricing and renewal terms, are clearly shown during the checkout process, and we aim to make this as transparent as possible. We also want to clarify that our support team does not require any additional payment in order to process refunds or assist with cancellations. If there has been any misunderstanding in communication, we would appreciate the opportunity to look into this further and help resolve it. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected])  2. Submit a request via our contact form: https://www.paw-champ.com/contact  3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️

Response from PawChampJun 12, 2026

Dear Mara, Thank you for sharing your review.  We're sorry to hear that the pricing and renewal came as an unpleasant surprise. We understand how frustrating that can feel. Subscription terms, pricing, and renewal details are displayed during checkout, but we recognize that expectations can sometimes differ.  We appreciate your feedback and will continue working to make our offers and billing information as clear as possible. 🐾 You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected])  2. Submit a request via our contact form: https://www.paw-champ.com/contact  3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️

Response from PawChampJun 12, 2026

Dear Customer, Thank you for sharing your review.  We are so incredibly sorry for the frustration and stress this has caused. We truly understand how upsetting it feels to see unexpected charges and feel stuck while trying to resolve them. We always strive for absolute clarity, which is why all details regarding our subscription model and billing terms are explicitly displayed on the payment screen before any checkout takes place. Please check your inbox — I've contacted you directly regarding your concerns. You can also easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected])  2. Submit a request via our contact form: https://www.paw-champ.com/contact  3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️

Response from PawChampJun 11, 2026

Dear Peter, Thank you for updating your review and for forwarding the details of your conversation. I understand that your concerns go beyond the subscription itself. From your perspective, you raised questions, felt your concerns were not properly addressed, and were disappointed by the communication you received. I can see why that would leave a negative impression. I also understand your concerns regarding the renewal charge and your belief that the subscription terms were not sufficiently clear during sign-up. Your feedback on the training content, expert support, and customer service experience has been noted and is valuable. Since you have already forwarded the correspondence to our Trustpilot support email, I will ensure that your case receives a thorough review. I appreciate your willingness to provide additional information, and I hope we can continue the conversation in a constructive way to better understand your concerns and review what options may be available. Thank you for taking the time to share your experience. You can easily reach us through any of the following ways: 1. Email us directly at [email protected]  2. Submit a request via our contact form: https://www.paw-champ.com/contact  3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️