PawChampReviews of paw-champ.com

4.220,707 reviews
Cats & Dogs

PawChamp

About PawChamp

Welcome to Paw Champ, where your dog's journey to obedience and happiness begins! 🐾Our comprehensive online dog training platform offers expertly crafted courses, engaging lessons, and personalized plans for every pup. From basic obedience to advanced tricks, we empower dog owners to foster a strong bond with their furry companions. Unleash the champion in your pawed friend – join Paw-Champ today!✅ Expert-Designed Training Programs: Developed by experienced dog trainers and behaviorists, our programs cover everything from basic commands to advanced behavior correction. ✅ Personalized Learning Plans: Tailor your dog’s training program based on their age, breed, temperament, and your specific goals. ✅ Comprehensive Dog Care Education: Access resources on puppy care, health tips, senior dog care, shelter dog rehabilitation, and more. ✅ Positive Reinforcement Approach: We focus on humane, science-backed methods that help dogs learn in a fun, encouraging environment. ✅ 24/7 On-Demand Access: Train anytime, anywhere, at your own pace, with access to a wide library of videos, guides, and interactive lessons.✅ Behavioral Correction Support: Get help with common behavioral issues like barking, jumping, chewing, and more, with step-by-step guidance.🐕 In case of any questions feel free to contact our customer care team at [email protected]🌐 To visit our contact page CLICK HERE

PawChamp (paw-champ.com) has 20,707 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: paw-champ.com
Website: paw-champ.com
Category: Cats & Dogs
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Amanda

Aug 27, 2025

Hidden cancellation process and app does not work

Here is my review, very poor company: Before I make a formal complaint, I have explained the following: Your app did not work at all and just shows a blank screen Logging into the website is difficult, which is why I use an app As I did not have access to the app online, there is no clear, straightforward process to cancel subscriptions The cancellation process is hidden and not easily available When I did find the details, which are tiny at the bottom of the online screen, it guided me to the app! Which I do not have access to There is no clear way to contact anyone about the issues with the app I have complained and explained the issues above and been refused a refund for the last payment, even though you have acknowledged the difficulty of my ADHD and your difficult cancellation process You refer only to the refund guarantee, which, as someone with ADHD would not be able to meet, leaving me at a disadvantage over people without my condition, which is discrimination I have rights under Consumer Law to complain about an unfairly difficult cancellation process and request a refund, especially if the difficulty was exacerbated by my ADHD, and the app you provided did not work at all. As you have acknowledged this and still refused, I will be contacting my bank to stop the payment. Under the consumer law, you have a duty to make the cancellation process straightforward. Also, your money-back guarantee discriminates against people with ADHD who find it difficult to follow a routine, and therefore, I would be unable to meet these strict guidelines anyway. I will now leave online feedback for others to view, and how you discriminate against others and do not consider your app not functioning and hiding cancellation processes a fair reason for a refund. Once I finally found the email to request a cancellation, this was done swiftly; this is the only good thing. UPDATED: Then to get a reply like this stating they can guide me through their screens. They do not listen, the app is not working and is just blank. I'm not stupid just because I have ADHD. Giving me more free courses and discount if I pay them more does not change the fact their cancellation process is hidden. UPDATED: After leaving this review I was contacted by email offering me a refund and asking if I would consider removing my review. I have waited to make sure I have received the refund before updating. I think it is unfair to completely remove this honest review. So I feel an update shows the full story. I had to fight for the refund and was only offered it after leaving this review, with them asking me to consider removing the review. I did get my refund in the end, but it was an unnecessary battle to get this.

Response from PawChampAug 27, 2025

Dear Amanda, Thank you for sharing your review. We understand your frustration with the unexpected charge and the denied refund, and we sincerely apologize for the inconvenience and confusion this has caused. The subscription details, including the recurring charges, are displayed at the time of purchase, but we see that this process has not met your expectations. Please rest assured that we will review your account immediately to confirm that your subscription is canceled and that no further charges are made. We’re also here to ensure you have the correct login information and can easily access your training materials without any hassle. We’re sorry that finding the courses and modules has been challenging, and we would be glad to guide you through a detailed walkthrough so you can navigate the platform smoothly. Thank you for bringing these concerns to our attention. Your satisfaction is our priority, and we will make sure your case is carefully reviewed and addressed moving forward. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️

About PawChamp

PawChamp (paw-champ.com) has 20,707 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: paw-champ.com
Website: paw-champ.com
Category: Cats & Dogs
Listed on Five Star Index: 2026