Millies M.
Terrible customer service
Requested to cancel subscription per vet recommendation signed up for classes at our local humane society, requested a refund for the trial month and monthly renewal. Program courses were never started If I see that and so can they. Was denied a refund, but was offered an unlimited lifetime subscription for $29.99 a month.
Response from PawChampSep 5, 2025
Dear Millies, Thank you for sharing your review. We regret that you feel let down by the money-back guarantee. Our policy is designed to ensure fair use while maintaining the quality of our program. We`d be happy to clarify any details and discuss ways we can help resolve your concerns. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️



