Bev N.
SCAM, fraudulently sign you up to a subscription
Like so many other people on here, this is a con and a scam. You believe you are buying something as a one off as there is NOTHING ANYWHERE during the buying process to indicate your are signing up for a subscription, the first you are aware of this is when you are charged unexpectedly. SCAM! BEWARE!!!!
Response from PawChampSep 15, 2025
Dear Bev, Thank you for sharing your review. We sincerely apologize for the confusion and frustration you've experienced regarding our billing process. Your concerns are completely valid, and we take this feedback very seriously. We want to make this right for you immediately. Please contact our customer service team so we can review your account and resolve this billing issue promptly. We're committed to ensuring transparency in all our transactions and will work to prevent similar misunderstandings in the future. Your trust is important to us, and we appreciate you bringing this to our attention. We're here to help resolve this situation as quickly as possible. Thank you for your patience. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️