Jane G.
Be careful of auto renew but good customer service
I’m very pleased to say that pawchamp has now agreed to refund me. I’d still recommend potential customers to beware of auto renew but I’m now happy with the customer service so thank you pawchamp
Response from PawChampAug 27, 2025
Dear Jane, Thank you for your review! We truly regret that you feel misled regarding the subscription. We want to assure you that the subscription details are displayed on the payment page before completing the purchase, however, your feedback helps us improve. We are truly sorry that you feel unsupported by our refund policy. We aim to provide clarity and fairness, and we`d be happy to clarify the terms or address any specific concerns you might have. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️



