HRed
RUN AWAY!!
I visited their website for a 6 month trial period and did not renew or approve anything beyond that. A full year later, they charged my credit card for an inactive subscription. Fortunately, my cc flagged it as suspicious and reversed the charge. I reached out to customer service who was totally useless and said I didn’t meet their requirements for cancellation. Mind you, that doesn’t include just cancelling. They require you to finish a certain portion of their program!!! What?? I ended up having to cancel my credit card just so they had nothing to try to charge.
Response from PawChampOct 23, 2025
Dear Customer, Thank you for sharing your review. We truly regret that you feel misled regarding the subscription. We want to assure you that the subscription details are displayed on the payment page before completing the purchase, however, your feedback helps us improve. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️