DogMom
Convenient miscommunication?
A cancellation of service after initial offer somehow didn’t show up on their end. After seeing the articles offered, it was clear this wasn’t ideal for what we needed with our dog. Email only Correspondence with what definitely seems like either AI or out-sourced to another country where protocol and language challenges limit clear action has proven time consuming and very frustrating. DO NOT RECOMMEND THIS $38.95 a month service at all.
Response from PawChampMar 2, 2026
Dear Customer, Thank you for sharing your review. We are truly sorry for the challenges you’ve faced with canceling your membership. We take these matters seriously and will ensure that your account is updated and no further charges are applied. It's upsetting to hear the content didn’t meet your expectations, but your input helps us improve. We also apologize if our replies felt automated or caused any frustration. Our goal is to provide prompt assistance, but rest assured, our team reviews all messages to address your concerns personally. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️



