Vicki D.
The dog training was great
The dog training was great. After getting the initial info I realized I really didn't need this type of training. I canceled my subcription right away and it took several months to get it to not be charged to my credit card. They kept telling me it was taken care of but I had to be persistent in checking my card balance. My card company caught the charge two times but not the third. I contacted PawChamp and they did credit my account. Only problem was having to deal with this for so long. Hopefuly it is fixed this time. They have continued to stay in touch with email to resolve the issue.
Response from PawChampNov 24, 2025
Dear Vicki, Thank you for sharing your review. We're glad to hear you found the training helpful, but we sincerely apologise for the inconvenience you faced with the cancellation process. Your persistence is appreciated, and we're committed to ensuring this issue is resolved 💛️ If you need further assistance, please reach out to us anytime. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️