PawChampReviews of paw-champ.com

Honestly, I purchased this program for the price. I tried other online programs that were much more expensive, but they were unsatisfactory. My thought was, if this one is not any good I have not wasted a lot of money. I have completed the first module. In applying it to my schnauzer, I have had good results. I also saw things that I was doing wrong, or at least needed to modify how I was implementing his training. The reason I gave four stars, not five, is because it is dubbed over in English and I find the computer-generated voice somewhat annoying. The film is reverse image, so any words or letters on the screen are backwards. I find myself relying on the closed caption more than what is on the screen.

I’ve been using them for the last 3 months to stop my dogs barking and they recently added test description to video so I can see if the lesions are useful for my case without watching the whole video. It’s a small but useful improvement that makes my life a lot easier. But there’s one downside - you can’t manage your subscription directly from your account.

The course saved my sanity and gave peace to our home. I’ve watched 3 videos and noticed that after using the material - my dog’s barking reduced significantly, bringing much-needed peace to our home. But one thing that bugged me was they charged my subscription without giving me a heads up. It would’ve been helpful to receive a notification beforehand. The support team was incredibly friendly and polite when I decided to unsubscribe, offering me multiple options to choose from. Other than that, it was a solid experience overall.

I was pretty sure I was scammed but the customer service of Doggy Plan proved me wrong. I must admit it was a bit of back and forth mailing and customer service tried their best to keep me in BUT it was always polite, friendly and not pushing to annoy me -maybe it was because I was already annoyed. But at the end of the day, they fully refund the cost. Long story short: Very very bad UX & UI. Huge lack of feedback and infostructure. Tons of red flags all over the place but a customer service to cover it all (thankfully!) So my previous comment is still there with 1 star pointing out the reasons, but this 4 star goes for quick responding and solution providing customer service.