Missjane
I bought a potty training course for…
I bought a potty training course for four weeks and excited to see what I would need to do and read the advice immediately I kept clicking continue thinking that it would take me to my course, but I was so tired and not reading properly what I was clicking on that I was buying more and more courses. When I realised what I had done I messaged them straight away to explain my mistake and they responded immediately. It was quite a surprise actually because it was almost midnight! The customer service person cancelled my subscriptions and refunded all the money straight away. In fact I saw today it was all refunded already in my bank account which was a relief just five days before Christmas. Thanks for being so responsive and refunding the payments swiftly.
Response from PawChampDec 20, 2025
Dear Customer, Thank you for sharing your review. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️



