PawChampReviews of paw-champ.com

I signed up for a £15.19 trial. After 30 days, a £38.95 subscription charge was taken. I was not aware that I had agreed to a recurring monthly subscription and only discovered this once the charge appeared. When I contacted customer support, the initial response relied on company policy and stated that subscription details were shown at the point of payment. IF they were shown (?) at the point of payment, they were not clear or prominent enough for me to reasonably understand that I was committing to a £38.95 monthly charge. A refund was issued only after I submitted a formal complaint. I would strongly advise others to read the payment page very carefully and to pay close attention to cancellation terms. I also recommend reviewing the 1 star reviews, as many describe a similar experience.

Wow, I signed up for a 28 day challenge and they're charging me a subscription of $50. They claim I made an informed decision but I'm pretty good with checking if it's a one time purchase or not. The welcome email only welcomes me to the challenge as well, says nothing else. Plus the challenge is quite average and didn't help my dog at all with her anxiety. They've been charging my card for 6 months and I didn't notice until now and I haven't had a single email telling me that they'll charge my card or similar. P.S. I just read the reviews and it looks like I'm just one of many who have been scammed by this company. P.P.S. I submitted this review after contacting you so don't pretend that you are trying to solve the problem, all I'm told is that I signed up for it so pretty much suck it up and here you go, stay with us and get 50% off next month. Trying to get even more money out of me after I've asked for a refund. This is your system to cheat people making it look like a one time fee when it's a hidden subscription. P.P.P.S. After I made this review and had the comment to this review made by the head of their customer services they wanted to make amends. I didn't get a full refund but they refunded me 60% of the charges made after my initial purchase. It took 15 emails back and forth to get this happening on the condition that I remove or update this review. Once I agreed she also tried to blackmail me to update the review to 4 or 5 stars which I refuse to do, I told her that the only way they'll get that many stars is if they refund the full amount, which she 'can't' do, so here we are. Once you speak to a higher up customer service person you may be able to get a partial refund even if the initial customer service person will give you template answers with a solid no. I considered giving it 2 stars but the blackmailing was just too much... I have fulfilled my end of the agreement and updated the review with the facts, nothing else.

You're asking me to review before I can even read the first module. Ask me at the end. Geez

Zero if I could do so. Was deceptively signed up for a recurring subscription when purchasing a 28-day plan. By the name of the plan, it should only last 28 days, right?? I searched my emails and there are none confirming a subscription and no email alerting me to an upcoming renewal charge (which is what most honest subscription services do). They refuse to refund the charge even though I emailed them immediately upon the charge going through my ApplePay. Very shady and dishonest company. Not to mention that the information I originally purchased was not helpful or relevent for my dog. Now I've paid over $50 for nothing. Oh, and they emailed me an opportunity to buy a lifetime membership for $29.99 after I canceled, but I was charged $38 for a single month? That's just bad business. This company should be shut down for fraudulent practices.

Beware! I signed up like every other negative review at a pleasant introductory offer of 15.99$ but still incurred a second charge of 19.99$. Why I didn’t run then I’m unsure, I hopped there would be something positive in continuing. My second month though advertised as 0.65$ a day ended up with not only a 19.99$ charge but a second 39$ charge only moments after?!? When I contacted the support page asking for an explanation of the charges I instead got a reply of confirmed subscription cancellation. Not at all what I requested but a much better option. Every contact or review I left was “unable to be processed at this time.” Complete theft! Can’t caution enough, day one, play with your dog, day two give them treats, day 3 use a soft voice…. Very simple and common sense as opposed to actual problem solving. Meanwhile, they are robbing you. Please be careful, avoid at all (hidden) costs. I see I’m definitely no alone in the exact same grift and responses. Definite theft! Edit per request: I was emailed by the “head of the company” and offered a 19.98$ refund and 3 books (which I refused as I didn’t trust them not charging me for shipping or some other hidden fee) in exchange for removing my comment. I asked if they were trying to bribe me and they assured me they were not. I agreed to edit my comment but not remove it for the monetary refund of 19.98$. As they continue to remind me that they held up their agreement and did refund a very partial payment amount, I am honoring my side and editing my comment to include they did indeed give me a partial refund in the amount of 19.98$ and an offer for three training books. I have screen shots of the offers, sign up fees, contract extension fees, other advertisements that contradict their “company policies,” multiple emails from start to finish (including the request to remove this comment in exchange for about 20$ and 3 books- to which I blatantly asked if they were taking things to that level and refused to remove my opinion but would edit it, so here is your edit. Thank you for your misleading and for the multiple ai exchanges that were included (with a hidden upcharge*) teaching me to be more skeptical of the internet.

Not a positive experience and incredibly expensive!! It's NOT clear that you're signing up for a €66.65 subscription after expiring the trial period. The terms and conditions for not paying and canceling this subscription are not strict, especially if you get sick or can't work with your dog for 7 consecutive days!!! Apparently, you also need to have used their time slot twice. Be warned and don't fall for their mafioso deal. I advise against doing business with Pawchamp.

I never signed up for monthly payments £38 they took out my account tried to get refund they won't listen said i picked it dont join this company no refund

Ich kann nur jeden Abraten ein Testabo abzuschließen. Ich habe das Test Abo umgehend bei Abschluss gekündigt, weil ich nur 1 Monat testen wollte. Das war vor Weihnachten. Paw Champ zieht trotz Kündigung einen Monat später den Betrag ein. Um zu prüfen was hinterlegt ist, erscheint nur eine Info Einblendung Abo gekündigt, Zugriff bis 25.02. Das Abo wurde ohne meine Zustimmung und trotz Kündigung um einen weiteren Monat verlängert. Der Support bezieht sich auf die Hinterlegung im Account. Ich habe ein gekündigtes Abo wo weiterhin die Lastschrift über Paypal genutzt wird. Paypal verweist auf Klärung mit Lieferant und hält sich raus. Der With ist, dass der Button Konfliktanzeige ausgefragt ist. So viel zum Käuferschutz.