PawChamp Reviews | Read Customer Reviews of paw-champ.com

PawChamp Reviews | Read Customer Reviews of paw-champ.com

PawChamp reviews

Showing 316 reviews with 2 stars · Clear filters

nanatrout
Nov 11, 2024
Over dubbed videos are hard to watch
Over dubbed videos are hard to watch
Response from PawChampNov 11, 2024
Dear Customer, Thank you for sharing your feedback! We're truly sorry to hear that the video lessons did not meet your expectations. Your experience matters to us, and we understand how important it is for the lessons to be clear and easy to follow. We would love the opportunity to make things right and ensure you get the most out of our service. Please reach out to our support team, and we'll be happy to assist you with finding a solution that works for you. Whether it’s offering additional guidance or exploring other alternatives, we're here to help. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us (https://www.paw-champ.com/contact) page, and clicking on the Chat button at the bottom right corner. We look forward to hearing from you soon!
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JULIE H.
Nov 10, 2024
Haven't even started yet and they're…
Haven't even started yet and they're asking for a review
Response from PawChampNov 10, 2024
Dear Julie, Thank you for sharing your feedback! We understand that it’s difficult to provide a full review without having started the course. Please reach out to our support team, and we'll be happy to assist you with finding a solution that works for you. Whether it’s offering additional guidance or exploring other alternatives, we're here to help. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us (https://www.paw-champ.com/contact) page, and clicking on the Chat button at the bottom right corner. We look forward to hearing from you soon!
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Abwaterkotte
Nov 9, 2024
The voice does not match up
The voice does not match up
Response from PawChampNov 9, 2024
Dear Customer, Thank you for taking the time to leave your review. We sincerely appreciate your feedback, as it helps us in our ongoing efforts to improve our services. Please await the upcoming improvements, and we sincerely apologize for any inconvenience currently caused. Please know that our team is fully committed to addressing any concerns you may have. Our Support Team has already contacted you via email to help you and provide you with the best resolution, however we are still waiting for your reply. We strive to improve your experience with us and look forward to your reply! Kind regards, Paw Champ Support Team
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Ginahatch
Nov 9, 2024
Just starting
Just starting. So far so good
Response from PawChampNov 9, 2024
Dear Customer, Thank you for your review. We are pleased to have you with us and wish you a successful training experience! Should you require any assistance, please feel free to contact us at any time at [email protected]. Kind regards, Paw-Champ Support Team
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Den H.
Nov 5, 2024
I didn’t realise that they would be…
I didn’t realise that they would be taking 49£ out of my account without sending me a message after the trial finished. However when I noticed it they cancelled the subscription without any queries at all. Recommend to all people. Hopefully I don’t have to have the same conversation next month
Response from PawChampNov 5, 2024
Dear Den, We’re truly sorry to hear that your experience hasn’t been what you expected, and we understand how frustrating this can be. To clarify, 49.99 is part of a monthly subscription, which was selected on the initial page where you purchased the trial.The details regarding subscription are clearly outlined on the payment screen, so you could make an informed decision before proceeding. That said, our priority is ensuring you have the support you need. We’re available 24/7, and would love to help clear up any questions or concerns. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us (https://www.paw-champ.com/contact) page, and clicking on the Chat button at the bottom right corner. Please don’t hesitate to reach out. We’re here to assist you!
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Joy Van W.
Nov 4, 2024
I do not like the dubbed videos
I do not like the dubbed videos. That is pointless
Response from PawChampNov 4, 2024
Dear Joy, Thank you for sharing your feedback! We're truly sorry to hear that the video lessons did not meet your expectations. Your experience matters to us, and we understand how important it is for the lessons to be clear and easy to follow. We would love the opportunity to make things right and ensure you get the most out of our service. Please reach out to our support team, and we'll be happy to assist you with finding a solution that works for you. Whether it’s offering additional guidance or exploring other alternatives, we're here to help. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us (https://www.paw-champ.com/contact) page, and clicking on the Chat button at the bottom right corner. We look forward to hearing from you soon!
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Nicole K.
Nov 3, 2024
Auch ich hatte das Prblem mit der…
ich hatte ein Prblem mit der Buchung und nun wurde das Problem gelöst. Vielen Dank dafür. Als Empfehlung aus Kundensicht: Eine Erinnerung vor der Buchung wäre sicherlich hilfreich.
Response from PawChampNov 3, 2024
Liebe Nicole, Es tut uns wirklich leid, dass Ihre Erfahrung nicht Ihren Erwartungen entsprach, und wir verstehen, wie frustrierend das sein kann. Zur Klarstellung: Die Verlängerungszahlung war Teil eines monatlichen Abonnements, das auf der Startseite ausgewählt wurde, auf der Sie die Testversion erworben haben. Die Abonnementdetails befanden sich direkt unter der Zahlungsschaltfläche, sodass Sie eine fundierte Entscheidung treffen konnten, bevor Sie fortfahren. Unsere Priorität ist es jedoch, sicherzustellen, dass Sie die Unterstützung erhalten, die Sie benötigen. Wir sind rund um die Uhr verfügbar und helfen Ihnen gerne dabei, alle Fragen oder Bedenken zu klären. Sie können uns ganz einfach auf eine der folgenden Arten erreichen: 1. Senden Sie uns eine E-Mail direkt an [email protected] 2. Senden Sie eine Anfrage über unser Kontaktformular: https://www.paw-champ.com/contact 3. Nutzen Sie unseren Live-Chat, indem Sie sich in Ihr Konto einloggen, die Seite „Kontakt“ (https://www.paw-champ.com/contact) aufrufen und unten rechts auf die Schaltfläche „Chat“ klicken. Bitte zögern Sie nicht, uns zu kontaktieren. Wir sind hier, um Ihnen zu helfen!
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Kaela B.
Nov 2, 2024
Terms and Conditions
Please be sure when purchasing this product that you check their 30 days money back guarantee terms and conditions. The video is badly out of sync but they are looking into this. Unfortunately, my dog does not work well with the training provided but have had exceptional response by customer support and very happy with the solution provided.
Response from PawChampNov 2, 2024
Dear Kaela, Thank you for taking the time to leave your review. We sincerely apologize for any negative experience you may have had with us. Please know that our team is fully committed to addressing any concerns you may have. Our Support Team has already contacted you via email to help you and provide you with the best resolution, however we are still waiting for your reply. We strive to improve your experience with us and look forward to your reply! Kind regards, Paw-Champ Support Team
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