Jodi W.
The subscription was a surprise to me…
The subscription was a surprise to me but it was cancelled quickly with little fuss. I appreciate that.
Response from PawChampFeb 9, 2025
Dear Jodi, We truly regret that you feel misled regarding the subscription. We want to assure you that the subscription details are displayed on the payment page before completing the purchase, however, your feedback helps us improve! ❤️ What's even more important - we appreciate your feedback on how the situation was handled for you! Rest assured it was our deepest desire to assist you with any query that you may run into along your journey and assist you with training process as well 🐶 Speaking of which - you are also more than welcome to contact us anytime if you have any other questions remained: 1. Email us directly at [email protected] 2. Submit a request using our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page and clicking the chat button in the bottom right corner. PawChamp Team 🐾️