Leanne O.
Fast response and professional
Fast response to a service enquiry and prompt resolution. Overall good communication from the customer service rep and I am pleased with the outcome. Probably one of my better interactions with an online company. Thanjs
Response from PawChampFeb 11, 2025
Dear Leanne, Thank you for sharing your review. We understand how concerning unexpected charges and unclear subscription terms can be. Please rest assured that we take matters like this very seriously. Our goal is to provide a transparent and secure service, and we will do everything we can to address your concerns and investigate any issues with the payments. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️