Michelle
Not customer friendly
Not very clear in that it's a subscription, and when they charged me on the first day and I tried to cancel it because it didn't work for us, they refused to refund it because they said I didn't email them twice to ask for help. Why would I need to email them to ask for help if the product worked?
Response from PawChampFeb 15, 2026
Dear Michelle, Thank you for sharing your review. We apologize that our courses did not meet your expectations. We show subscription information to all our customers when they choose a plan. Yes, we have a refund policy, but it is important for us to improve your experience. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️



