Teresa
Recieved the refund I requested. Great customer service!
I am now editing my review. Paw Champ contacted me after seei g my review and did indeed refund my money. I greatly appreciate their prompt acknowledgement and consideration. Thank you Paw Champ customer service for caring about your companies reputation. 10 out of 10. They will not give e ne a refund. I contacted them on the day they took the money out of my account. The refuse to give me a refund. The 1st product I bought from them did not work for me either. You can easily find the info on the internet for no money and no stupid subscription. I think when a company does a subscription they should notify you a day or two before the money comes out of your account. Honest businesses do that. Do not use this company nor this product.
Response from PawChampMar 6, 2026
Dear Teresa, Thank you for your review! We’re glad to hear that you received your refund and that our customer service was able to address your concerns promptly. Our policy includes certain requirements to qualify for a refund, which are outlined during purchase. We strive to uphold a standard of care and transparency, and it's encouraging to know that our efforts made a positive impact on your experience. If you ever need help - please contact us, we will be happy to do everything we can for you! PawChamp Team 🐾️