PawChamp Reviews | Read Customer Reviews of paw-champ.com

PawChamp Reviews | Read Customer Reviews of paw-champ.com

PawChamp reviews

Showing 316 reviews with 2 stars · Clear filters

hope.rosemary
Dec 30, 2024
Hgggg
Haven’t used it yet but it’s already making me review
Response from PawChampDec 30, 2024
Dear Customer, Thank you for bringing this to our attention! We’re truly sorry that your experience did not meet your expectations. Our goal is always to provide high-quality service, and we regret that we fell short this time. Your feedback is incredibly valuable to us, and we’re committed to making improvements where needed. Please let us know how we can resolve this for you and ensure your satisfaction. That said, our priority is ensuring you have the support you need. We’re available 24/7, and would love to help clear up any questions or concerns. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us (https://www.paw-champ.com/contact) page, and clicking on the Chat button at the bottom right corner. Please don’t hesitate to reach out. We’re here to assist you!
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zachyboop
Dec 30, 2024
Haven’t been able to get to my stuff
Do you have a dedicated App? It would make access to the courses I bought easier.
Response from PawChampDec 30, 2024
Dear Customer, Thank you for your review! Please be informed that we will be more than glad to assist you with log in information! 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact
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Leisha
Dec 30, 2024
Seems ok
Seems ok. Video and voice over quality are ok. Can tell it's AI voice
Response from PawChampDec 30, 2024
Dear Leisha Thank you for your review! Hence if you have any questions - please let us know! 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact
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Lina V.
Dec 29, 2024
Scam business model
An update- Refund received after posting this review. Scam business model with monthly subscriptions and other fees you have no idea of. Make sure to check your bank account for all the fees taken by them. You get no notification, email or invoice. You think you're paying one payment for a course but then all of the sudden you're in for sign up fees plus subscription fees, and it's all in USD. Just heads up to everyone who is even thinking about it. Videos are voiced-over, not synced. Someone is making good money out of this.
Response from PawChampDec 29, 2024
Dear Lina, Thank you for bringing this to our attention, and we’re deeply sorry to hear about your experience. We understand how concerning unexpected charges and unclear subscription terms can be. Please rest assured that we take matters like this very seriously. Our goal is to provide a transparent and secure service, and we will do everything we can to address your concerns and investigate any issues with the payments. We encourage you to contact us directly so we can look into your account, confirm the cancellation of your subscription, and assist with your request. Your positive experience is important to us, and we are committed to resolving this matter promptly. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you and addressing any concerns about your security.
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Felix G.
Dec 22, 2024
I didn’t get anything
I didn’t get anything
Response from PawChampDec 22, 2024
Dear Felix, Thank you for taking the time to leave your review. We sincerely apologize for any negative experience you may have had with us. We would love the opportunity to make things right and ensure you get the most out of our service. Our Support Team has already contacted you via email to help you and provide you with the best resolution, however, we are still waiting for your reply. We strive to improve your experience with us and look forward to your reply! Kind regards, Paw-Champ Support Team
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Meredyth.biggsbcba
Dec 21, 2024
Nothing
Nothing to add here
Response from PawChampDec 21, 2024
Dear Meredyth, Thank you for your feedback! We’re truly sorry that your experience did not meet your expectations. Your feedback is incredibly valuable to us, and we’re committed to making improvements where needed. Please let us know how we can resolve this for you and ensure your satisfaction. We’re available 24/7, and would love to help clear up any questions or concerns. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us (https://www.paw-champ.com/contact) page, and clicking on the Chat button at the bottom right corner. Please don’t hesitate to reach out. We’re here to assist you!
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RG
Dec 17, 2024
Deceptive marketing.
Deceptive marketing. Replying with template response to appear to be helpful does not change the fact that you are NOT helpful. My charge was pending and still you wouldn’t stop or reverse the charge for services I didn’t use.
Response from PawChampDec 17, 2024
Dear Customer, Thank you for taking the time to leave your review. We’re deeply sorry to hear about your concerns and the frustration you’ve experienced. At Paw Champ, transparency and customer satisfaction are top priorities, and we take feedback like this very seriously. Your feedback will be reviewed internally to address any areas where improvements are needed. We’re committed to providing a better experience and making this right for you. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly.
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kdigesse
Dec 16, 2024
New customer
The website was down when I signed up
Response from PawChampDec 16, 2024
Hello! Thank you for your feedback. We’ve checked, and our website has been running without any downtime during the period you mentioned. If you experienced any difficulty accessing it, it may have been a temporary connection issue. Please let us know if you’re still facing any problems, and we’ll be happy to assist you in accessing your account or navigating the platform. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly.
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