PawChampReviews of paw-champ.com

4.220,707 reviews
Cats & Dogs

PawChamp

About PawChamp

Welcome to Paw Champ, where your dog's journey to obedience and happiness begins! 🐾Our comprehensive online dog training platform offers expertly crafted courses, engaging lessons, and personalized plans for every pup. From basic obedience to advanced tricks, we empower dog owners to foster a strong bond with their furry companions. Unleash the champion in your pawed friend – join Paw-Champ today!✅ Expert-Designed Training Programs: Developed by experienced dog trainers and behaviorists, our programs cover everything from basic commands to advanced behavior correction. ✅ Personalized Learning Plans: Tailor your dog’s training program based on their age, breed, temperament, and your specific goals. ✅ Comprehensive Dog Care Education: Access resources on puppy care, health tips, senior dog care, shelter dog rehabilitation, and more. ✅ Positive Reinforcement Approach: We focus on humane, science-backed methods that help dogs learn in a fun, encouraging environment. ✅ 24/7 On-Demand Access: Train anytime, anywhere, at your own pace, with access to a wide library of videos, guides, and interactive lessons.✅ Behavioral Correction Support: Get help with common behavioral issues like barking, jumping, chewing, and more, with step-by-step guidance.🐕 In case of any questions feel free to contact our customer care team at [email protected]🌐 To visit our contact page CLICK HERE

PawChamp (paw-champ.com) has 20,707 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: paw-champ.com
Website: paw-champ.com
Category: Cats & Dogs
Listed on Five Star Index: 2026

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Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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About PawChamp

PawChamp (paw-champ.com) has 20,707 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: paw-champ.com
Website: paw-champ.com
Category: Cats & Dogs
Listed on Five Star Index: 2026

Mrs W.

Apr 15, 2026

Theft - now refunded - thank you

UPDATE: I now have my refund. Thank you for seeing sense and making allowances for extenuating circumstances. I have changed my rating to go up by one star to reflect the eventual result although the stress that has been caused is something I should not have had to cope with. Since September last year I have attended 6 funerals, my dog died and my best friend was attacked and raped. I was going to get another dog and was looking for training companies. I found this one and signed up but completely forgot which company I had signed up to. I paid my first 6 month special offer but only ever received one email from them asking to verify my email address. After that I had nothing and events rather took over my life. I could remember who I'd signed up to and didn't use their services. 6 months down the line they have taken a further £95.99 from me because I forgot them and apparently because I hadn't cancelled the agreement they have refused to refund me. The initial payment I can let go but seeing as they can see I've not used their services since sign up why won't can't they refund my money? They know I'm not going to use their services but because I can't provide proof of my dogs death they won't refund my money. My dog died in my arms and is buried in my garden. I cancelled the microchip details, and can no longer access these as I no longer have an account with them. PayPal have denied my claim to get my money back. This is pure theft with no understanding of mental health issues and no acceptance of extenuating circumstances. I've never left a bad review of any company before as I believe that if I can't say anything kind then I should keep quiet but this time I cannot condone theft and want to warn others to make a note of what you sign up to and remember to cancel because otherwise they will take your money. I had no email confirmation of what I'd signed up to, no copy of any cancellation clauses or options, no communication from the at all since the one email. In fact I'm not even sure I verified my email address. Any company that can steal from someone with mental health issues, not taking any extenuating circumstances into account is a very poor company and I can't condone their behaviour.

Response from PawChampApr 16, 2026

Dear Customer, Thank you for sharing your review. We're truly sorry to read about everything you’ve been through. That is an incredibly difficult series of events, and it’s completely understandable that managing subscriptions or emails would not have been a priority during such a time. We're very sorry for your loss and for the distress this situation has caused you. We also understand how upsetting it must have been to see a charge after not using the service, especially given the circumstances you’ve described. Your feedback regarding our overall communication is very important, and we take it seriously. We want you to know that your concerns about flexibility, understanding, and support in exceptional situations have been heard. We will be sharing your feedback with the relevant teams as we continue working to improve both our communication and how we handle cases like this. We would like to revisit your case and assist you further. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️