Clare
Really difficult to understand the AI…
Really difficult to understand the AI pronunciation. Nothing new or helpful. Company reached out and refunded charge.
Response from PawChampMar 11, 2025
Dear Clare, Thank you for sharing your review. We are truly sorry that your experience with our service did not meet your expectations. Our goal is to provide high-quality solutions, and we always take user feedback seriously to improve our offerings. Regarding your concern with the AI pronunciation, we understand how important clarity and quality are. We continuously work on voice over and video, and your feedback is valuable to help us enhance this aspect. In terms of the auto-renewal issue, we sincerely apologize for any inconvenience this may have caused. We always strive to ensure that all subscription details are communicated clearly. We will investigate this further to improve the process and make it more transparent. For cancellations, please feel free to reach out directly to our support team and we will make sure that your request is handled promptly. We would love the opportunity to make this right and hope you’ll give us another chance to serve you better. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️



