nativenus
It’s nice that they have a video that…
It’s nice that they have a video that you can play at any speed. But the written part although formatted in small sections, I think could be formatted better for people with reading challenges.
Response from PawChampMay 13, 2025
Dear Customer, Thank you for sharing your feedback with us! We’re glad to hear that you appreciate the option to adjust the video speed - we know flexibility is key to making the learning experience more enjoyable. We also truly value your insight about the written content. Making our materials accessible to everyone, including those with reading challenges, is incredibly important to us. Your suggestion about improving the format is noted, and we're actively working on enhancing the readability of our resources. If you have any specific suggestions or if there’s anything we can do to further improve your experience, we’d love to hear from you. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. Thanks again for your valuable feedback, and we look forward to making your experience even better! PawChamp Team 🐾️