mitchell W.
Absolute scam
Absolute scam. Terrible poorly voice dubbed videos and costs a fortune. Started at $ 20 USD before suddenly charging a $50 subscription without informing me. Do not recommend I then contacted them to cancel the subscription - which they told me they did. However, one month later I received another $50UDS charge. To their credit they did refund the overcharge - but overall, it was not worth the money whatsoever. Additionally, after posting the review on here they attempted to have it taken down for being untruthful - thankful after submitting evidence Trustpilot kept the review up.
Response from PawChampJan 18, 2024
Dear Mitchell, Thank you for leaving your comment! Indeed, It is very sad to know that you are not satisfied with our video lessons, your feedback has already been forwarded to consideration in order to make our product the best match for our customers. We want to assure you that the monthly fee for our program is stated on our website and during the sign-up process. Our team strives to be as transparent as possible about our pricing and services, and we regret that you may not have noticed that information. We are sorry to hear that you were not aware of the monthly subscription cost when you signed up for our plan. Our team strives to be as transparent as possible about our prices and services. Please note that we charge a monthly subscription fee of 49.99 unless you cancel your subscription during the trial period. We would like to point out that the subscription information can be found on the trial page, just below the payment button. This information is intended to help you make an informed decision on whether to continue purchasing the plan. If there's anything else we can do to help, please don't hesitate to reach out to us at [email protected] . Our team is available seven days a week and we'll do our best to assist you in any way we can. Kind regards, Doggy-plan support team