Julia K.
They don't refund don't tell u that…
They don't refund don't tell u that it's 119 for six months I only paid 99p for few months dint subscribe my dog died so I do only used 3% of the training which is duped not even good training just people waffling on about nothing I cancelled and still won’t. Dunn won’t get a refund as they say my dog dying is not a good enough excuse so refuse to refund me the £119 they’ve taken for six months even though they’ve cancelled the subscription so I paid 119 for nothing
Response from PawChampApr 3, 2024
Thank you for leaving your feedback! We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product! For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers. Hence, it's very unfortunate for us that you were not properly aware of a subscription type that was chosen during the registration. Still, we would highly appreciate if you can provide us with your account information so that we can continue our conversation properly! Looking forward to hearing from you!