PawChampReviews of paw-champ.com

Response from PawChampApr 3, 2024

Dear User, We're sorry to hear about your experience and the frustration it has caused you. We take your feedback seriously and apologize for any confusion or inconvenience caused by our content and customer service. Our team strives to provide clear and helpful support to our customers, and we regret that you did not receive the level of service you expected. Regarding your refund request, please note that we do consider refunds as per our Money Back Guarantee. So if you still have any remaining questions, please reach out to us at [email protected]. We appreciate your patience and understanding as we work to make things right for you. Best regards, Doggy-plan Support Team

Response from PawChampApr 3, 2024

Hello User, We're sorry to hear about your experience and the frustration it has caused you. We take your feedback seriously and apologize for any confusion or inconvenience caused by our content and customer service. Our team strives to provide clear and helpful support to our customers, and we regret that you did not receive the level of service you expected. Regarding your refund request, please note that we do consider refunds as per our Money Back Guarantee. So if you still have any remaining questions, please reach out to us at [email protected]. We appreciate your patience and understanding as we work to make things right for you. Best regards, Doggy-plan Support Team

Response from PawChampApr 16, 2024

Dear Sarah, Thank you for taking the time to leave a review- it’s quite important for us to improve our service! We are sorry to hear that you were not aware of the monthly fee when signed up for our plan. We want to assure you that the monthly fee for our program is stated on our website and during the sign-up process- right below the payment button. This information is intended to help you make an informed decision on whether to continue purchasing the plan. Our team will be happy to assist you in any way and look forward to hearing from you. Please do not hesitate to contact us if you have any other questions or concerns. We thank you for considering our online dog training program and look forward to working with you in the future. Kind regards, Doggy-plan support team

Response from PawChampApr 3, 2024

Hello User, We're sorry to hear about your experience and the frustration it has caused you. We take your feedback seriously and apologize for any confusion or inconvenience caused by our content and customer service. Our team strives to provide clear and helpful support to our customers, and we regret that you did not receive the level of service you expected. Regarding your refund request, please note that we do consider refunds as per our Money Back Guarantee. So if you still have any remaining questions, please reach out to us at [email protected]. We appreciate your patience and understanding as we work to make things right for you. Best regards, Doggy-plan Support Team

Response from PawChampApr 3, 2024

Hello Zoila, We're sorry to hear that you were unaware of the subscription and the frustration it has caused you. We take your feedback seriously and apologize for any confusion or inconvenience caused by our content and customer service. Our team strives to provide clear and helpful support to our customers, and we regret that you did not receive the level of service you expected. Regarding your refund request, please note that we do consider refunds as per our Money Back Guarantee. So if you still have any remaining questions, please reach out to us at [email protected]. Still, unfortunately we were also not able to identify your account using the email that you provided, which is why we would like to ask you to provide us with your actual account information so that we can return to our discussion. We appreciate your patience and understanding as we work to make things right for you. Best regards, Doggy-plan Support Team

Response from PawChampApr 3, 2024

Dear User, We're sorry to hear about your experience and the frustration it has caused you. We take your feedback seriously and apologize for any confusion or inconvenience caused by our content and customer service or price difference. Our team strives to provide clear and helpful support to our customers, and we regret that you did not receive the level of service you expected. We appreciate your patience and understanding as we work to make things right for you. Best regards, Doggy-plan Support Team

Response from PawChampApr 5, 2024

Hello Customer, We're sorry that you were not aware of the fact that you signed up for a subscription. We take your feedback seriously and apologize for any confusion or inconvenience caused by our content and customer service. Our team strives to provide clear and helpful support to our customers, and we regret that you did not receive the level of service you expected. We appreciate your patience and understanding as we work to make things right for you. Best regards, Doggy-plan Support Team

Response from PawChampApr 3, 2024

We're sorry to hear about your experience and the frustration it has caused you. We take your feedback seriously and apologize for any confusion or inconvenience caused by our content and customer service. Our team strives to provide clear and helpful support to our customers, and we regret that you did not receive the level of service you expected. Hence, we were also not able to locate your email [email protected]. Thus, we would highly appreciate if you could contact us back with your account information. We appreciate your patience and understanding as we work to make things right for you. Best regards, Doggy-plan Support Team