PawChamp Reviews | Read Customer Reviews of paw-champ.com

PawChamp Reviews | Read Customer Reviews of paw-champ.com

PawChamp reviews

Showing 2,175 reviews with 1 star · Clear filters

Debbie B.
Mar 30, 2024
Previous bad review, Now updated
UPDATE WELL I WILL BE DAMNED TODAY I HAVE AN E MAIL FROM THIS COMPANY SAYING THEY WILL ISSUE ME A REFUND,, SO AS I AWAIT THE FUNDS TO GO BACK IN I WILL UPDATE THIS REVIEW BEWARE !!!! ABSOLUTE JOKE OF A COMPANY WISH I HAD READ REVIEWS BEFOREHAND CLICKED LIKE MANY TO SEE IF IT WOULD WORK, I DIDN'T EVEN REALISE IT WAS SUBSCRIPTION UNTIL I TRIED TO CANCEL IT WITHIN DAYS, ASKED FOR REFUND,, BASICALLY TOLD I DIDNT QUALIFY , DID NOT MEET THE CRITETIA,, EVEN WHEN I TOLD THEM DOG HAD PASSED AWAY, STILL TOLD I HAD TO SHOW I HAD TRIED IT FOR 7 DAYS , HOW COULD I ??, NO LONGER HAD DOG !!! APPAULING PEOPLE,
Response from PawChampApr 3, 2024
Hello User, We're sorry to hear about your experience and the frustration it has caused you. We take your feedback seriously and apologize for any confusion or inconvenience caused by our content and customer service. Our team strives to provide clear and helpful support to our customers, and we regret that you did not receive the level of service you expected. Regarding your refund request, please note that we do consider refunds as per our Money Back Guarantee. So if you still have any remaining questions, please reach out to us at [email protected]. We appreciate your patience and understanding as we work to make things right for you. Best regards, Doggy-plan Support Team
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Melanie W.
Mar 29, 2024
The worst
The worst - wish I would have checked them out more thoroughly before signing up. This plan sucks and is such a horrible program. Don't fall for it! Cost me $$$
Response from PawChampApr 3, 2024
Dear User, Thank you for leaving your feedback! We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product! For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers. In order to cancel the subscription you can always contact our support team via [email protected] Thank you for choosing Doggy-plan, and we appreciate your patience and understanding. Warm regards, Doggy-plan Support Team
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B. H.
Mar 29, 2024
Betrug
Sofortige Rückzahlung und keine weitere Abbuchung. Es wurde nichts in Anspruch genommen. PS: Ich habe mein Geld zurück gebucht und hoffe das war es jetzt. Mit dem Schriftverkehr!!!
Response from PawChampApr 3, 2024
Hallo Benutzer, Es tut uns leid zu hören, dass Sie sich des Abonnements und der damit verbundenen Frustration nicht bewusst waren. Wir würden uns jedoch sehr freuen, wenn Sie uns Ihre Kontoinformationen mitteilen könnten, damit wir die Situation auf unserer Seite überprüfen und das Ergebnis möglicherweise noch einmal bewerten können. Wir nehmen Ihr Feedback ernst und entschuldigen uns für etwaige Verwirrungen oder Unannehmlichkeiten, die durch unsere Inhalte und unseren Kundenservice verursacht wurden. Unser Team ist bestrebt, unseren Kunden klare und hilfreiche Unterstützung zu bieten, und wir bedauern, dass Sie nicht den Service erhalten haben, den Sie erwartet haben. Wir danken Ihnen für Ihre Geduld und Ihr Verständnis, während wir daran arbeiten, alles für Sie in Ordnung zu bringen. Beste grüße, Doggy-Plan-Support-Team
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Alice
Mar 29, 2024
I signed up for 4 weeks at $19.99
I signed up for 4 weeks at $19.99. They charged me three more times and thankfully my bank marked all charges as fraud. It's a total scam. Now I have to put up with waiting on a new card and changing all my info online. What a pain. Don't do it. I was asked to expand on my review but that's just a game they play. However, I remembered a couple of things that just make the company look worse.
Response from PawChampApr 3, 2024
Hello User, We're sorry to hear that you were not aware of the subscription and the frustration it has caused you. Still, unfortunately we were not able to locate your account using the email provided. We take your feedback seriously and apologize for any confusion or inconvenience caused by our content and customer service. Our team strives to provide clear and helpful support to our customers, and we regret that you did not receive the level of service you expected. We appreciate your patience and understanding as we work to make things right for you. Best regards, Doggy-plan Support Team
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Kat C.
Mar 29, 2024
Company refused to issue a refund
Company refused to issue a refund. Refund policy is absurd and impossible to fulfill.
Response from PawChampApr 3, 2024
Hello User, Thank you for your review. However, it seems that your refund request was fully approved on our end. But due to issues on your end you are incapable to properly issue it. Hence, we will check if it's possible to do something at this point for you.
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Silke G.
Mar 28, 2024
Vorsicht Abofalle!!!!
Ich bin über einen Fragebogen von Instagram bei DoggyPlan gelandet. Die Fragen hörten sich vielversprechend an. Die Videos sind ein Witz und die PDF Dateien alle auf englisch. Kann ich nichts mit anfangen. Auf keinen Fall sein Geld wert. Ich habe direkt gekündigt und meine Zahlungen eingestellt. Wenn der Vertrag nicht erfüllt wird, brauche ich auch nicht zahlen. Somit Achtung Abofalle.
Response from PawChampApr 3, 2024
Hallo Benutzer, Es tut uns leid zu hören, dass Sie sich des Abonnements und der damit verbundenen Frustration nicht bewusst waren. Dennoch konnten wir Ihr Konto anhand der angegebenen E-Mail-Adresse leider nicht finden. Wir nehmen Ihr Feedback ernst und entschuldigen uns für etwaige Verwirrungen oder Unannehmlichkeiten, die durch unsere Inhalte und unseren Kundenservice verursacht wurden. Unser Team ist bestrebt, unseren Kunden klare und hilfreiche Unterstützung zu bieten, und wir bedauern, dass Sie nicht den Service erhalten haben, den Sie erwartet haben. Wir danken Ihnen für Ihre Geduld und Ihr Verständnis, während wir daran arbeiten, alles für Sie in Ordnung zu bringen. Beste grüße, Doggy-Plan-Support-Team
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Nicola O.
Mar 27, 2024
BEWARE THIS IS A SCAM
BEWARE THIS IS A SCAM. They do not make it clear this is subscription. The videos are poor quality and dubbed. The email that advises you have purchased the plan makes no reference to subscription and there is no warning that they will be taking the next payment. £75 paid for a really poor unprofessional video,
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Renee S.
Mar 27, 2024
don't do it
Advertised as $6.59/month for a "free trial", they hit you with $49.99/month after the trial period. CERTAINLY NOT WORTH IT! and if you try to cancel, you better follow the directions and "UNSUBSCRIBE" at their support email. They'll just recite their refund policy in response and won't cancel your subscription. Shysters 100%!
Response from PawChampApr 3, 2024
Dear User, We're sorry to hear about your experience and the frustration it has caused you. We take your feedback seriously and apologize for any confusion or inconvenience caused by our content and customer service. Our team strives to provide clear and helpful support to our customers, and we regret that you did not receive the level of service you expected. Still, we would like to also know your actual account information so that we could double-check the information on our end and possibly re-evaluate the outcome. We appreciate your patience and understanding as we work to make things right for you. Best regards, Doggy-plan Support Team
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