PawChamp Reviews | Read Customer Reviews of paw-champ.com

PawChamp Reviews | Read Customer Reviews of paw-champ.com

PawChamp reviews

Showing 2,175 reviews with 1 star · Clear filters

Kendall D.
Apr 8, 2024
Keep away, scam!!!
No notification of the fact it was a subscription I was signing up for, I thought it was a once off payment, no notification of monthly subscription, refused refund fir subscription price, will be writing to consumer affairs, scam, keep away, worse quality videos I've ever seen.
Response from PawChampApr 21, 2024
Dear Customer, We're sorry to hear about your experience and the frustration it has caused you. We take your feedback seriously and apologize for any confusion or inconvenience caused by our content and customer service. Our team strives to provide clear and helpful support to our customers, and we regret that you did not receive the level of service you expected. Regarding your refund request, please note that we do consider refunds as per our Money Back Guarantee. So if you still have any remaining questions, please reach out to us at [email protected]. We appreciate your patience and understanding as we work to make things right for you. Best regards, Doggy-plan Support Team
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Tina C.
Apr 5, 2024
Scam and waste of money!
I signed up for a discounted trial of $31.99 for three months, the videos were terrible. The sound is hard to follow as it’s dubbed over badly. I did not use the service after the first week as the quality was so bad. Then I receive a renewal for the service for $79.99. I requested a refund on the day of the three month renewal and the company has replied that it’s an auto renewal that I have authorized. I can’t even find on the website how to cancel the subscription. All in all, it’s a complete waste of money and a scam, very predatory to sign you up for an expensive subscription and not send any reminders that it will be renewing. Don’t fall for it, 100% a scam. All the information presented is widely available on the internet in a better format for free.
Response from PawChampApr 15, 2024
Dear Tina, We are very sorry to hear that you faced such experience. Still, after we checked the situation on our end - it seems that your review does not properly explains the situation, since you was explained about the subscription. Moreover - your funds were successfully refunded. Thus, if you do not feel that this situation was properly resolved - we are looking forward to hearing from you! Best regards, Customer Support Team
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Vhanessa M.
Apr 4, 2024
Absolutely disaster
Absolutely disaster. 1. Renew subscriptions without notifying the customer. 2. They refuse to reimburse the money with the excuse that is a digital product (whatever that means). 3. Customer service is absolutely horrendous Update: I manage to get my money back, after demonstrating that I didn’t use the subscription. Now, I receive constant push emails from the company to “change” the review because “ it seems that your review does not properly explains the situation”… the only change in the situation is that I could solve it after unpleasant experience. I still hold my review, don’t buy it, it’s not a training program, it is a subscription…. The won’t let you know when they will renew it and get your money back will be difficult.
Response from PawChampApr 15, 2024
Dear Vhanessa, Thank you for your feedback! We are very sorry to hear that you faced such experience. Still, after we checked the situation on our end - it seems that your review does not properly explains the situation since you was explained about the subscription. Moreover - your funds were successfully refunded per your request and you even thanked us for our assistance per our last conversation. This means that your review contradicts to your actual experience regardless of the fact that the situation was resolved in your favor. Thus, if you do not feel that this situation was properly resolved - we are looking forward to hearing from you! Best regards, Customer Support Team
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Wal F.
Apr 4, 2024
ARNAQUE A LA CB - FRAUDE
Je n'ai jamais rien souscrit chez eux et ils ont mis en place des prélèvements automatiques sur mon compte Paypal Signalement fait, ouverture litige auprès de Paypal opposition carte bancaire, et signalement et dépôt de plainte pour fraude Arnaque à la CB Pas de réponse à ma réclamation envoyée par mail indiquant ne jamais rien avoir souscrit et encore moins autorisé un paiement automatique sur mon compte paypal
Response from PawChampApr 11, 2024
Cher utilisateur, Nous sommes désolés d'apprendre votre expérience et la frustration qu'elle vous a causée et le fait que vous n'étiez pas au courant de votre abonnement. Nous prenons vos commentaires au sérieux et nous excusons pour toute confusion ou inconvénient causé par notre contenu et notre service client. Notre équipe s'efforce de fournir un support clair et utile à nos clients, et nous regrettons que vous n'ayez pas reçu le niveau de service que vous attendiez. Concernant votre demande de remboursement, veuillez noter que nous prenons en compte les remboursements conformément à notre Garantie de remboursement. Donc, si vous avez encore des questions, veuillez nous contacter à [email protected]. Nous apprécions votre patience et votre compréhension pendant que nous travaillons pour que les choses se passent bien pour vous. Cordialement, Équipe d'assistance Doggy-Plan
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Consumer
Apr 4, 2024
Buyer beware !
Buyer beware !! There were two issues for me . One is that I had no idea this was a monthly subscription . I thought it was a once off payment . The other is the quality of the presentation . It’s extremely poor format with the presenters voice dubbed using AI technology . The company have refused me a refund saying my grounds for requesting a refund do not meet their criteria . The whole thing is a SCAM .
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Sophie
Apr 3, 2024
Après une seulle journée d'essaie cela…
Après une seulle journée d'essaie cela suffisait pour ne pas vouloir continuer l'abonnement. Mais ils refusent de me rembourser. Éviter cette application.
Response from PawChampApr 15, 2024
Cher utilisateur, Nous sommes désolés d'apprendre votre expérience et la frustration qu'elle vous a causée. Concernant votre demande de remboursement, veuillez noter que nous prenons en compte les remboursements conformément à notre Garantie de remboursement. Donc, si vous avez encore des questions, veuillez nous contacter à [email protected]. Nous apprécions votre patience et votre compréhension pendant que nous travaillons pour que les choses se passent bien pour vous. Cordialement, Équipe d'assistance Doggy-Plan
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Mgr
Apr 2, 2024
Doggy-plan is a sham; RUN!
PLEASE do NOT buy or sign up or, even if your life depends on it, give your card info to Doggy-plan. This is a sham orchestrated by CON artists. They charged me and claimed that I chose the $50 subscription. I clearly did not. Why would I when the advertised service was not worth dirt?! STAY AWAY FROM Doggy-plan!!!
Response from PawChampApr 15, 2024
Dear User, We're sorry to hear about your experience and the frustration it has caused you as well as the fact that you were not aware of the subscription. We take your feedback seriously and apologize for any confusion or inconvenience caused by our content and customer service. Our team strives to provide clear and helpful support to our customers, and we regret that you did not receive the level of service you expected. So if you still have any remaining questions, please reach out to us at [email protected]. We appreciate your patience and understanding as we work to make things right for you. Best regards, Doggy-plan Support Team
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Isabelle L.
Mar 31, 2024
Complete con artists
Complete con artists! AVOID! I did not sign up anywhere for any form of subscription. Especially not for £50 a month!!! When I saw the money leave my account I quickly emailed them and asked them to unsubscribe me and issue a refund. I was told that my reason for a refund did not fall within their companies criteria. Even though I will NOT be using their services and they have unsubscribed me so I couldn’t use their services even for the month I have just paid for!!
Response from PawChampApr 5, 2024
Hello User, We're sorry to hear about your experience and the frustration it has caused you. We take your feedback seriously and apologize for any confusion or inconvenience caused by our content and customer service. Our team strives to provide clear and helpful support to our customers, and we regret that you did not receive the level of service you expected. Regarding your refund request, please note that we do consider refunds as per our Money Back Guarantee. So if you still have any remaining questions, please reach out to us at [email protected]. We appreciate your patience and understanding as we work to make things right for you. Best regards, Doggy-plan Support Team
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