PawChamp Reviews | Read Customer Reviews of paw-champ.com

PawChamp Reviews | Read Customer Reviews of paw-champ.com

PawChamp reviews

Showing 2,175 reviews with 1 star · Clear filters

Vera
Mar 20, 2026
Reingelegt
Ich fühle mich hintergangen. Meine Buchung war für max. 4 Wochen gedacht. Jetzt werden mir immer wieder Beträge abgebucht. Unmöglich daran ist, dass ich meine urspr. Anmeldung/Buchung nirgends auffinden kann.
Response from PawChampMar 20, 2026
Liebe Vera, vielen Dank, dass Sie Ihre Bewertung geteilt haben. Wir entschuldigen uns aufrichtig für jegliche Verwirrung bezüglich des Abonnements. Unser Prozess soll sicherstellen, dass alle Bedingungen, einschließlich der Preise, während des Bezahlvorgangs sichtbar sind. Es tut uns auch leid, dass Sie Schwierigkeiten beim Zugriff auf Ihre Materialien hatten; bitte kontaktieren Sie uns, damit wir Ihnen helfen können. Sie können uns ganz einfach auf eine der folgenden Arten erreichen: 1. Schreiben Sie uns direkt eine E-Mail an [email protected] 2. Senden Sie eine Anfrage über unser Kontaktformular: https://www.paw-champ.com/contact 3. Nutzen Sie unseren Live-Chat, indem Sie sich in Ihr Konto einloggen, die Kontaktseite besuchen und unten rechts auf die Schaltfläche „Chat“ klicken. Wir freuen uns darauf, dies schnell für Sie zu klären. Ihr PawChamp Team 🐾️
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Gissell P.
Mar 20, 2026
Me habéis cobrado una suscripción no…
Me habéis cobrado una suscripción no autorizada,yo solo compre un plan y me habéis cobrado más del doble por una suscripción. Sois unos estafadores,devolverme los 49,99 cobraos de más .
Response from PawChampMar 20, 2026
Querida Gissell, Gracias por compartir tu opinión. Entendemos tu frustración con el cargo inesperado. Los detalles de la suscripción, incluidos los cargos recurrentes, se muestran en el momento de la compra. Estaremos encantados de hablar sobre tus preocupaciones y ayudarte a resolver este problema. Puedes contactarnos fácilmente a través de cualquiera de las siguientes formas: 1. Envíanos un correo electrónico directamente a [email protected] 2. Envía una solicitud a través de nuestro formulario de contacto: https://www.paw-champ.com/contact 3. Usa nuestro chat en vivo iniciando sesión en tu cuenta, visitando la página Contáctanos y haciendo clic en el botón de Chat en la esquina inferior derecha. Esperamos resolver esto para ti rápidamente. Equipo PawChamp 🐾️
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Woodburyhill
Mar 18, 2026
After seeing my review from last week
After seeing my review from last week, I recieved an email from the Head of Customer Success at Paw Champ. They were sorry for my experience, and wished to "make things right". There was one catch. I needed to update or delete my review before a refund would be given. I replied multiple times that I would gladly update my experience after the refund was received. To this date, still no refund. What does it say about a company who believes they can change/delete a review by holding an improper charge hostage. Truly disappointed how this company chose to deal with my concern.
Response from PawChampMar 19, 2026
Dear Andrew, Thank you for your feedback! It’s never our intention to make you feel unsupported. We want to be absolutely clear. Refunds are never conditional on updating or removing a review. That’s not how we operate, and we sincerely apologize if anything in our communication gave that impression. Your feedback is crucial, and we want to resolve this matter. When you replied to our message, a dispute had already been opened for the charge, which meant we were unable to process a refund directly. We will be reaching out to work with you toward a resolution that is satisfactory. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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Phil
Mar 18, 2026
Awful
Awful. Truly awful to work with. The "Money Back Guarantee" guidelines are impossible and they don't provide any email reminders regarding payments. Any customer service requests are met by AI responses. And even when they promise to provide a refund, they go back on this promise. They are a predatory business that does not care about their clients.
Response from PawChampMar 18, 2026
Dear Phil, Thank you for sharing your review. We are truly sorry to hear about your negative experience with our service and the issues you encountered with the refund process. We would like to point out that all subscription details were provided during registration. Our support team has now contacted you to resolve this issue. You can also easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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peter M.
Mar 18, 2026
Very poor customer service, ripping customers off
Just a rip off, over priced with confusing pricing information, no help from their customer service, they make the refund process impossible so they keep your money even if the product has not been used Stay away if you dont want ripped off Dog training a real classes would be cheaper
Response from PawChampMar 18, 2026
Dear Peter, Thank you for sharing your review. We are truly sorry that you feel misled about the pricing and refund process. All details regarding subscription availability and cost are provided during sign-up. Please contact us so we can assist you. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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Leanne M.
Mar 18, 2026
I believe this company needs to outline…
I believe this company needs to outline more clearly what you are actually signing up to from the start. Please be aware if you are going to be pulled in by the initial offer of half price training programs - that you are actually signing up to a subscription - which i could find no record of being advised. Also they automatically took a subscription fee out of my account and wont refund even though i have now cancelled everything. No where on the original email or on the site does it say there will be on going charges - apparently this is all advised when you are entering your account details - so watch out!!
Response from PawChampMar 18, 2026
Dear Leanne, Thank you for sharing your review. We are truly sorry to hear about your experience and misunderstanding. All details regarding the subscription and its terms are provided during registration. Please contact us so that we can assist you and resolve your issues directly. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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Tine K.
Mar 17, 2026
Lieber Finger weg
Lieber Finger weg! Beim Kauf eines 28 Tage Trainings für 19,99 rutscht man automatisch in ein Abo für 49,99 monatlich, wenn man verpasst innerhalb 30 Tagen zu kündigen. Ganz ohne Ankündigung. Einfach Abzocke, es geht ums Kohle machen und nicht darum Hundebesitzer zu unterstützen. Schade!
Response from PawChampMar 18, 2026
Liebe Tine, vielen Dank, dass Sie Ihre Bewertung geteilt haben. Es tut uns sehr leid, von Ihrer Erfahrung zu hören. Transparenz ist uns sehr wichtig, und die Abonnementdetails werden auf der Zahlungsseite klar angezeigt. Dennoch möchten wir Ihre Bedenken gerne klären und sicherstellen, dass Sie alle Unterstützung erhalten, die Sie benötigen. Sie können uns ganz einfach auf eine der folgenden Arten erreichen: 1. Schreiben Sie uns direkt eine E-Mail an [email protected] 2. Senden Sie eine Anfrage über unser Kontaktformular: https://www.paw-champ.com/contact 3. Nutzen Sie unseren Live-Chat, indem Sie sich in Ihr Konto einloggen, die Kontaktseite besuchen und unten rechts auf die Schaltfläche „Chat“ klicken. Wir freuen uns darauf, dies schnell für Sie zu klären. Ihr PawChamp Team 🐾️
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Ali X.
Mar 17, 2026
Beware hidden subscription
Thought I was purchasing one off plan only to find £38 subscription in my bank the next month. They have refused to refund. ....operator Nate Update 20th,March This company has actually refunded the monthly fee but really needs to be transparent that this is a subscription and not a one off purchase. I don't believe the 5 star reviews as this info is easily available in any modern dog trading book book or Google!
Response from PawChampMar 18, 2026
Dear Ali, Thank you for sharing your review! We truly regret that you feel misled regarding the subscription. Our intention is to ensure all customers have clear information about pricing, which is displayed on the payment screen. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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