PawChampReviews of paw-champ.com

Response from PawChampMay 26, 2024

Dear Customer, We're sorry to hear about your experience and the fact that you were not aware of your subscription. We take your feedback seriously and apologize for any confusion or inconvenience caused by our content and customer service. Our team strives to provide clear and helpful support to our customers, and we regret that you did not receive the level of service you expected. Regarding your refund request, please note that we do consider refunds as per our Money Back Guarantee. So if you still have any remaining questions, please reach out to us at [email protected]. We appreciate your patience and understanding as we work to make things right for you.

Response from PawChampMay 26, 2024

Dear User, Thank you for leaving your feedback! We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product! For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers. We take your feedback seriously and apologize for any confusion or inconvenience caused by our content and customer service. Our team strives to provide clear and helpful support to our customers, and we regret that you did not receive the level of service you expected. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help.

Response from PawChampMay 27, 2024

Dear Shannan, Thank you for sharing your feedback! We would like to emphasize that the information about the subscription price was stated on the page with the trial - right below the payment button, so you could decide whether to continue with purchasing the plan. According to our records, our Support Team already helped you out to sort the misunderstanding that happened. We want to make sure that you have the best experience with our service and our support team is always ready to assist you. Please do not hesitate to reach out to us at [email protected] with any remaining questions or concerns you may have. We are available seven days a week and will do our best to help you in any way we can. Kind regards, Doggy-plan Support Team

Response from PawChampMay 24, 2024

¡Gracias por dejar tus comentarios! Lamentamos saber que no quedó satisfecho con nuestro servicio y no estaba al tanto de su suscripción. ¡Sus comentarios nos ayudan mucho a mejorar nuestro producto! Por nuestra parte, nuestro equipo está siempre dispuesto a cooperar y brindar el mejor servicio posible y las alternativas más adecuadas a nuestros clientes. Entendemos la importancia de tener fácil acceso a las lecciones compradas y nos disculpamos por cualquier dificultad que haya encontrado. Tenga en cuenta que todos nuestros clientes reciben un correo electrónico automático después de su compra, a menos que el correo electrónico indicado por el cliente durante el registro sea inexacto. Tenga la seguridad de que nuestro equipo está disponible para ayudarlo a acceder a las lecciones y resolver cualquier problema que pueda enfrentar. No dude en comunicarse con nuestro equipo de atención al cliente y estaremos encantados de ayudarle. Para cancelar la suscripción siempre puedes contactar con nuestro equipo de soporte a través de [email protected] Gracias por elegir Doggy-plan y apreciamos su paciencia y comprensión.

Response from PawChampMay 24, 2024

Þakka þér fyrir að skilja eftir álit þitt! Okkur þykir leitt að heyra að þú varst ekki ánægður með þjónustu okkar og álit þitt hjálpar okkur mikið við að bæta vöruna okkar! Af okkar hálfu er teymið okkar alltaf tilbúið til samstarfs og veita viðskiptavinum okkar bestu mögulegu þjónustu og hentugustu valkostina. Hins vegar er eðli athugasemda þinna ekki alveg ljóst. Þess vegna, ef þú ert ekki sammála ákvörðun okkar eða þú stóðst frammi fyrir einhverjum vandamálum - vinsamlegast hafðu samband við okkur svo að við getum aðstoðað þig á [email protected]

Response from PawChampMay 27, 2024

Dear Traci, We, apologize for any negative impression you may have received due to the delay in unblocking your lessons. We want you to know that we value your satisfaction as a customer, and it is never our intention to cause any frustration or confusion. We take full responsibility for the technical issue that caused the difficulties with log in. We understand how important it is for you to have access to the materials you need to continue training your furry friend. Additionally we have send you an email from our Customer Support, so you are welcome to get back to us at any time. If there is anything else we can do to make things right, please don't hesitate to reach out to us at [email protected]. Kind regards, Paw-Champ Support team

Response from PawChampMay 24, 2024

Dear Customer, We're sorry to hear about your experience and the frustration it has caused you. We take your feedback seriously and apologize for any confusion or inconvenience caused by our content and customer service. Our team strives to provide clear and helpful support to our customers, and we regret that you did not receive the level of service you expected. In order to cancel the subscription you can always contact our support team via [email protected] Thank you for choosing Doggy-plan, and we appreciate your patience and understanding. We appreciate your patience and understanding as we work to make things right for you.

Response from PawChampMay 20, 2024

Dear Customer, Thank you for leaving your feedback! We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product! For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers. We understand the importance of having easy access to the purchased lessons, and we apologize for any difficulties you encountered. Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help.