PawChampReviews of paw-champ.com

Response from PawChampJun 7, 2024

Dear Customer, We are sorry to hear that you were not satisfied with our service and was not aware of the subscription. For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers. We take your feedback seriously and apologize for any confusion or inconvenience caused by our content and customer service. Our team strives to provide clear and helpful support to our customers, and we regret that you did not receive the level of service you expected. Still, in order to cancel the subscription you can always contact our support team via [email protected] Thank you for choosing Doggy-plan, and we appreciate your patience and understanding. Warm regards, Doggy-plan Support Team

Response from PawChampJun 8, 2024

Dear Customer, We're sorry to hear about your experience and the frustration it has caused you. We take your feedback seriously and apologize for any confusion or inconvenience caused by our content and customer service. Our team strives to provide clear and helpful support to our customers, and we regret that you did not receive the level of service you expected. Regarding your refund request, please note that we do consider refunds as per our Money Back Guarantee. So if you still have any remaining questions, please reach out to us at [email protected]. We appreciate your patience and understanding as we work to make things right for you. Best regards, Doggy-plan Support Team

Response from PawChampJun 7, 2024

Dear Soph, Thank you for taking the time to leave a review ! We are sorry to hear that you got such an impression about out website- your feedback is much appreciated. We would like to assure you that the fee for our program is indicated on our website and during registration - directly below the payment button. Also, the payment page shows how to unsubscribe from the program. We understand how important transparency and clarity are when it comes to subscription plans, and we apologize if this was not adequately communicated to you during the sign-up process. Your feedback helps us identify areas for improvement, and we appreciate you bringing this to our attention. Our Customer Support is always ready to help and offer you some alternatives in order for you to get the most from our service. According to our records, our team has already been able to set up the situation happened and offer help on your request. If there's anything else we can do to help, please don't hesitate to get back to us [email protected]. Kind regards, Doggy-plan Support Team

Response from PawChampJun 4, 2024

Dear User, Thank you for leaving your feedback! We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product! For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers. We understand the importance of having easy access to the purchased lessons, and we apologize for any difficulties you encountered. Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help. In order to cancel the subscription you can always contact our support team via [email protected] Thank you for choosing Doggy-plan, and we appreciate your patience and understanding. Warm regards, Doggy-plan Support Team

Response from PawChampJun 3, 2024

Dear User, Thank you for leaving your feedback! That is very unfortunate that you were not aware of the subscription that you have with us. Regarding your refund request, please note that we do consider refunds as per our Money Back Guarantee. So if you still have any remaining questions, please reach out to us at [email protected]. We appreciate your patience and understanding as we work to make things right for you. Best regards, Doggy-plan Support Team

Response from PawChampJun 3, 2024

Dear User, Thank you for leaving your feedback! We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product! That is very unfortunate that you were not aware of the subscription that you have with us. Regarding your refund request, please note that we do consider refunds as per our Money Back Guarantee. So if you still have any remaining questions, please reach out to us at [email protected]. We appreciate your patience and understanding as we work to make things right for you.

Response from PawChampJun 6, 2024

Dear Michael, Thank you for sharing your feedback with us. We sincerely apologize for any confusion or frustration caused by the issue you experienced. We would like to assure you that the monthly fee for our program is indicated on our website and during registration - directly below the payment button. Also, the payment page shows how to unsubscribe from the program. We understand how important transparency and clarity are when it comes to subscription plans, and we apologize if this was not adequately communicated to you during the sign-up process. Your feedback helps us identify areas for improvement, and we appreciate you bringing this to our attention. Additionally, we do consider refunds as per our Money Back guarantee, so in case you still have any remaining questions - feel free to let us know via [email protected] If there's anything else we can do to help, please don't hesitate to reach out to us at [email protected]. Our team is available seven days a week and we'll do our best to assist you in any way we can. Kind regards, Doggy-plan support team

Response from PawChampJun 1, 2024

Dear Kim, Thank you for leaving your feedback! We are very sorry to hear that you were not satisfied with our service - for our part, we are always ready to cooperate and provide our customers with the most pleasant experience. Furthermore, according to our records, we have found that your unsubscribe request was fulfilled as you requested, and the same goes for your refund request. Therefore, we invite you to contact us via [email protected] if you still have any questions :) We would be grateful if you could check your ratings again. Kind regards, Doggy-plan Support Team