PawChampReviews of paw-champ.com

Response from PawChampJun 25, 2024

Dear Diego, Thank you for sharing your feedback with us. We sincerely apologize for any confusion or frustration caused by the billing issue you experienced. We would like to assure you that the monthly fee for our program is indicated on our website and during registration - directly below the payment button. Also, the payment page shows how to unsubscribe from the program. We understand how important transparency and clarity are when it comes to subscription plans, and we apologize if this was not adequately communicated to you during the sign-up process. Your feedback helps us identify areas for improvement, and we appreciate you bringing this to our attention. If there's anything else we can do to help, please don't hesitate to reach out to us at [email protected]. Our team is available seven days a week and we'll do our best to assist you in any way we can. Kind regards, Paw-Champ support team

Response from PawChampJun 24, 2024

Dear James, Thank you for sharing your feedback with us. We sincerely apologize for any confusion or frustration caused by the billing issue you experienced. We would like to assure you that the monthly fee for our program is indicated on our website and during registration - directly below the payment button. Also, the payment page shows how to unsubscribe from the program. We understand how important transparency and clarity are when it comes to subscription plans, and we apologize if this was not adequately communicated to you during the sign-up process. Your feedback helps us identify areas for improvement, and we appreciate you bringing this to our attention. If there's anything else we can do to help, please don't hesitate to reach out to us at [email protected]. Our team is available seven days a week and we'll do our best to assist you in any way we can. Kind regards, Doggy-plan support team

Response from PawChampJun 22, 2024

Dear User, Thank you for leaving your feedback! We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product! We take your feedback seriously and apologize for any confusion or inconvenience caused by our content and customer service. Our team strives to provide clear and helpful support to our customers, and we regret that you did not receive the level of service you expected. Regarding your refund request, please note that we do consider refunds as per our Money Back Guarantee. So if you still have any remaining questions, please reach out to us at [email protected]. We appreciate your patience and understanding as we work to make things right for you. Best regards, Doggy-plan Support Team

Response from PawChampJun 22, 2024

Sehr geehrter Benutzer, Vielen Dank für Ihr Feedback! Es tut uns leid, dass Sie mit unserem Service nicht zufrieden waren, da wir nichts von Ihrem Abonnement wussten. Unser Team ist stets bereit, zusammenzuarbeiten und unseren Kunden den bestmöglichen Service und die am besten geeigneten Alternativen zu bieten. Bezüglich Ihres Rückerstattungsantrags beachten Sie bitte, dass wir Ihre Rückerstattung gemäß unserer Geld-zurück-Garantie berücksichtigen. Wenn Sie also noch Fragen haben, wenden Sie sich bitte an [email protected]. Um das Abonnement zu kündigen, können Sie jederzeit unser Supportteam unter [email protected] kontaktieren. Vielen Dank, dass Sie sich für Doggy-plan entschieden haben, und wir danken Ihnen für Ihre Geduld und Ihr Verständnis. Mit freundlichen Grüßen, Doggy-plan Supportteam

Response from PawChampJun 21, 2024

Dear User, Thank you for leaving your feedback! We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product! For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers. In order to cancel the subscription you can always contact our support team via [email protected] Thank you for choosing Doggy-plan, and we appreciate your patience and understanding. Warm regards, Doggy-plan Support Team

Response from PawChampJun 20, 2024

Dear Cyndi, Thank you for sharing your feedback with us. We sincerely apologize for any confusion or frustration caused by the billing issue you experienced. We are sorry to hear that you were not aware of the monthly fee when signed up for our plan. We want to assure you that the monthly fee for our program is stated on our website and during the sign-up process- right below the payment button. We understand how important transparency and clarity are when it comes to subscription plans, and we apologize if this was not adequately communicated to you during the sign-up process. Your feedback helps us identify areas for improvement, and we appreciate you bringing this to our attention. We also individually review all refund requests and make sure that the refund policy works for our users. If there's anything else we can do to help, please don't hesitate to reach out to us at [email protected]. Our team is available seven days a week and we'll do our best to assist you in any way we can. Kind regards, Paw-champ support team

Response from PawChampJun 20, 2024

Dear User, Thank you for leaving your feedback! We are sorry to hear that you were not satisfied with our service and were not aware of the subscription. For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers. Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help. In order to cancel the subscription you can always contact our support team via [email protected] Thank you for choosing Doggy-plan, and we appreciate your patience and understanding. Warm regards, Doggy-plan Support Team

Response from PawChampJun 22, 2024

Dear User, Thank you for leaving your feedback! We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product! It's very unfortunate that you were not aware of your subscription. For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers. In order to cancel the subscription you can always contact our support team via [email protected] Thank you for choosing Doggy-plan, and we appreciate your patience and understanding. Warm regards, Doggy-plan Support Team