PawChamp Reviews | Read Customer Reviews of paw-champ.com

PawChamp Reviews | Read Customer Reviews of paw-champ.com

PawChamp reviews

Showing 2,175 reviews with 1 star · Clear filters

Maureen L.
Jul 4, 2024
Absolutely seething that this company…
Absolutely seething that this company is sneakly taking money from my account for something I cancelled after realising I was not wanting to use it..... Need to get last 2 months payments back please...
Response from PawChampJul 10, 2024
Dear User, Thank you for leaving your feedback! We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product! For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers. Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help. In order to cancel the subscription you can always contact our support team via [email protected] Thank you for choosing Doggy-plan, and we appreciate your patience and understanding. Warm regards, Doggy-plan Support Team
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Max
Jul 4, 2024
FRAUDE!!!!
Pague 20€ por un cursillo de mrda y ahora me cobran 50€ del palo. Mucho cuidado!!!! Timadores.
Response from PawChampJul 10, 2024
Querido usuario, ¡Gracias por dejar tus comentarios! Lamentamos saber que no quedó satisfecho con nuestro servicio y sus comentarios nos ayudan mucho a mejorar nuestro producto. Por nuestra parte, nuestro equipo está siempre dispuesto a cooperar y brindar el mejor servicio posible y las alternativas más adecuadas a nuestros clientes. Para cancelar la suscripción siempre puedes contactar con nuestro equipo de soporte a través de [email protected] Gracias por elegir Doggy-plan y apreciamos su paciencia y comprensión. Un cordial saludo, Equipo de soporte del plan para perros
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Reynonda T.
Jul 4, 2024
It does not work and they do not honor…
It does not work and they do not honor the refund policy. This is a scam. Do not waste tour time or money. They are not trustworthy. They canceled my subscription but did not refund my money.
Response from PawChampJul 10, 2024
Dear User, Thank you for leaving your feedback! We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product! For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers. We take your feedback seriously and apologize for any confusion or inconvenience caused by our content and customer service. Our team strives to provide clear and helpful support to our customers, and we regret that you did not receive the level of service you expected. Regarding your refund request, please note that we do consider refunds as per our Money Back Guarantee. So if you still have any remaining questions, please reach out to us at [email protected]. We appreciate your patience and understanding as we work to make things right for you. Best regards, Doggy-plan Support Team
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VF
Jul 4, 2024
Unwanted Automatic Renewal
I wish I read these reviews before I signed up for this stupid trial. I was billed today for the next month premium membership and had no idea it would be automatically renewed after trying their one month trial subscription. Looks like I wasn’t the only one getting trapped by this scam. Sneaky way of charging people and not being upfront about automatic renewal, hiding very important information in super fine print. The company is making money by leaching on to your cc and signing you up for automatic renewal. Overall I thought it was mediocre website. Not user friendly. Videos skip sound and freeze. I couldn't get anything out of these videos that was useful for my dog. Doggy plan is a leach business. Be aware and cancel your plan immediately after signing up for it if you do.
Response from PawChampJul 10, 2024
Dear User, Thank you for leaving your feedback! We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product! For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers. Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help. In order to cancel the subscription you can always contact our support team via [email protected] Thank you for choosing Doggy-plan, and we appreciate your patience and understanding. Warm regards, Doggy-plan Support Team
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Jill W.
Jul 4, 2024
The doggy-plan.com has gotten terrible…
The doggy-plan.com has gotten terrible reviews and is difficult to cancel. Should you need to cancel your subscription, here's the billing email which they make very difficult to find on their website (spelled out since this site doesn't allow email addresses: billing dash support at doggy-plan dot com
Response from PawChampJul 10, 2024
Dear User, Thank you for leaving your feedback! We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product! For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers. We understand the importance of having easy access to the purchased lessons, and we apologize for any difficulties you encountered. Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help. In order to cancel the subscription you can always contact our support team via [email protected] Thank you for choosing Doggy-plan, and we appreciate your patience and understanding. Warm regards, Doggy-plan Support Team
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KeliT
Jul 4, 2024
DISGUSTING
DISGUSTING! You think it’s a one off payment and they take money out without your consent. SCAM SCAM SCAM. Stay Away !!!!!
Response from PawChampJul 10, 2024
Dear User, Thank you for leaving your feedback! We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product! For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers. In order to cancel the subscription you can always contact our support team via [email protected] Thank you for choosing Doggy-plan, and we appreciate your patience and understanding. Warm regards, Doggy-plan Support Team
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Angela S.
Jul 2, 2024
Unethical subscription service!!! Total scam
I wish I could give 0 stars. They charge what seems to be reasonable up front, $19.99. Then the videos are dubbed and hard to follow. Nowhere are they clear that it's a recurring subscription and you will be charged $49.99 a month unless you email them to cancel. So unethical not to make that clear. And they refuse to refund you anything. I didn't notice the first charge, so by the time I caught on to the scam, they won't refund me for the second and I'm out $100!!!
Response from PawChampJul 8, 2024
Dear User, Thank you for leaving your feedback! We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product! Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help. In order to cancel the subscription you can always contact our support team via [email protected] Thank you for choosing Doggy-plan, and we appreciate your patience and understanding. Warm regards, Doggy-plan Support Team
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Karen M.
Jul 2, 2024
Stay away
Stay away! They charge 19.99 for what you think is a subscription but then charge 49.99 a month later. You have to actively cancel your subscription. The videos are terrible and not worth 19.99 let alone 49.99.
Response from PawChampJul 8, 2024
Dear User, Thank you for leaving your feedback! We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product! For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers. Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help. In order to cancel the subscription you can always contact our support team via [email protected] Thank you for choosing Doggy-plan, and we appreciate your patience and understanding. Warm regards, Doggy-plan Support Team
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