P L.
SHOCKING!SCAMSCAMSCAM!!!!!
I had to give a rating of 1 as I had no option. SCAM DO NOT SIGN UP. Was charged additional services not authorised and now I cannot get a refund. Very dissatisfied and disappointing customer service. DO NOT USE EVER
Response from PawChampJul 28, 2024
Dear User, Thank you for leaving your feedback! We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product! For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers. Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help. Regarding your refund request, please note that we do consider refunds as per our Money Back Guarantee. So if you still have any remaining questions, please reach out to us at [email protected]. We appreciate your patience and understanding as we work to make things right for you. Best regards, Doggy-plan Support Team



