PawChampReviews of paw-champ.com

Response from PawChampAug 8, 2024

Dear User, Thank you for leaving your feedback! We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product! For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers. Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help. Thank you for choosing Doggy-plan, and we appreciate your patience and understanding. Warm regards, Doggy-plan Support Team

Response from PawChampAug 9, 2024

Sehr geehrter Benutzer, Es tut uns leid, von Ihrer Erfahrung und der Frustration zu hören, die sie bei Ihnen verursacht hat. Wir nehmen Ihr Feedback ernst und entschuldigen uns für jegliche Verwirrung oder Unannehmlichkeiten, die durch unsere Inhalte und unseren Kundenservice verursacht wurden. Unser Team ist bestrebt, unseren Kunden klare und hilfreiche Unterstützung zu bieten, und wir bedauern, dass Sie nicht das erwartete Serviceniveau erhalten haben. Bitte beachten Sie in Bezug auf Ihren Rückerstattungsantrag, dass wir Rückerstattungen gemäß unserer Geld-zurück-Garantie in Betracht ziehen. Wenn Sie also noch Fragen haben, wenden Sie sich bitte an [email protected]. Wir danken Ihnen für Ihre Geduld und Ihr Verständnis, während wir daran arbeiten, die Dinge für Sie in Ordnung zu bringen. Mit freundlichen Grüßen, Paw-Champ-Supportteam

Response from PawChampAug 6, 2024

Sehr geehrter Benutzer, Vielen Dank für Ihr Feedback! Es tut uns leid, dass Sie mit unserem Service nicht zufrieden waren, und Ihr Feedback hilft uns sehr, unser Produkt zu verbessern! Unser Team ist immer bereit, mit Ihnen zusammenzuarbeiten und unseren Kunden den bestmöglichen Service und die am besten geeigneten Alternativen zu bieten. Wir wissen, wie wichtig es ist, einfachen Zugriff auf die gekauften Lektionen zu haben, und entschuldigen uns für etwaige Schwierigkeiten, auf die Sie gestoßen sind. Bitte beachten Sie, dass alle unsere Kunden nach ihrem Kauf eine automatische E-Mail erhalten, es sei denn, die vom Kunden bei der Registrierung angegebene E-Mail-Adresse ist falsch. Seien Sie versichert, dass unser Team Ihnen beim Zugriff auf die Lektionen und bei der Lösung eventuell auftretender Probleme zur Seite steht. Bitte zögern Sie nicht, sich an unser Kundensupportteam zu wenden, wir helfen Ihnen gerne weiter. Um das Abonnement zu kündigen, können Sie unser Supportteam jederzeit über [email protected] kontaktieren. Vielen Dank, dass Sie sich für Paw-Champ entschieden haben, und wir danken Ihnen für Ihre Geduld und Ihr Verständnis. Mit freundlichen Grüßen, Paw-Champ-Supportteam

Response from PawChampAug 6, 2024

Dear User, Thank you for leaving your feedback! We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product! For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers. Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help. In order to cancel the subscription you can always contact our support team via [email protected] Thank you for choosing Doggy-plan , and we appreciate your patience and understanding. Warm regards, Doggy-plan Support Team

Response from PawChampAug 6, 2024

Dear User, We're sorry to hear about your experience and the frustration it has caused you. However, our course was translated into multiple languages. Hence, please make sure to address your issues to our email directly so that we can assist you with translation. We take your feedback seriously and apologize for any confusion or inconvenience caused by our content and customer service. Our team strives to provide clear and helpful support to our customers, and we regret that you did not receive the level of service you expected. Regarding your refund request, please note that we do consider refunds as per our Money Back Guarantee. So if you still have any remaining questions, please reach out to us at [email protected]. We appreciate your patience and understanding as we work to make things right for you. Warm regards, Paw-Champ Support Team

Response from PawChampAug 6, 2024

Dear User, Thank you for leaving your feedback! We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product! For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers. Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help. In order to cancel the subscription you can always contact our support team via [email protected] Thank you for choosing Doggy-plan, and we appreciate your patience and understanding. Warm regards, Doggy-plan Support Team

Response from PawChampAug 6, 2024

Dear User, Thank you for leaving your feedback! We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product! For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers. Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help. In order to cancel the subscription you can always contact our support team via [email protected] Thank you for choosing Doggy-plan, and we appreciate your patience and understanding. Regarding your refund request, please note that we do consider refunds as per our Money Back Guarantee. So if you still have any remaining questions, please reach out to us at [email protected] We appreciate your patience and understanding as we work to make things right for you. Warm regards, Doggy-plan Support Team

Response from PawChampAug 23, 2024

Hi, Susan​! Thank you for your feedback!   We are sorry to hear about the troubles you’ve had with unauthorized charges and the lack of response. We want to help resolve this as quickly as possible.   Please provide any details you can about the charge and your account once again at [email protected] or through the "Contact Us" button on the platform, and we’ll ensure this gets escalated to the right team.  We take these matters seriously and will do our best to address your concerns promptly. Thank you for reaching out!