Leanne W.
Bought this under the impression was…
Bought this under the impression was for puppy training. Immediately realised it wasn’t for me. Have asked for a refund but My main concern is I have asked to unsubscribe and they are not returning my messages or emails.
Response from PawChampAug 12, 2024
Dear User, We're sorry to hear about your experience and the frustration it has caused you. Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help. We take your feedback seriously and apologize for any confusion or inconvenience caused by our content and customer service. Our team strives to provide clear and helpful support to our customers, and we regret that you did not receive the level of service you expected. Regarding your refund request, please note that we do consider refunds as per our Money Back Guarantee. So if you still have any remaining questions, please reach out to us at [email protected]. We appreciate your patience and understanding as we work to make things right for you. Warm regards, Paw-Champ Support Team



